Home Comfort Advisor

Overview

Sales advisor selling home comfort products, handling customers and CRM.

Key Responsibilities

• crm management
• customer support
• skill development
• sales presentation

Tasks

-Updating and working on CRM Platform -Resolve customer inquiries and complaints -Commit to skill development through weekly practice/coaching sessions that are customized to improve their current skill set -Present/sell company products and services to new and existing customers

Requirements

• flexible
• customer service
• communication
• transportation
• time management
• 2+ years

What You Bring

-Must be able to work a flexible work schedule that regularly includes evening and weekend appointments (when the customers want to meet us) -Possess a strong commitment to providing an excellent customer experience by providing a thorough, informative presentation that distinguishes us from our competition -Possess a positive and professional presence, exceptional verbal/written communication skills -Must have reliable transportation -Self-motivated, results-driven and highly organized with excellent time management skills -Ideally possesses at least 2 years’ experience and a proven track record of successful sales experience within the business to consumer market in residential sales

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Benefits

-A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination -A great benefits plan for you / your family -Career paths so you can advance in the company -The tools you need to succeed – including the tools for the job as well as training and development programs

About Reliance Home Comfort

-Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S. -Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers. -Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance. -Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models. -Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements. -While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

Sector Specialisms