Leasing Consultant

Overview

Leasing Consultant handles tours, leasing, resident services, and meets leasing targets.

Key Responsibilities

• entrata crm
• lead management
• application processing
• lease closing
• property tours
• community marketing

Tasks

-Contribute to individual and team leasing targets, consistently striving to meet or exceed goals. -Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member. -Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions. -Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs. -Participate in community marketing initiatives, outreach efforts, and resident event planning and execution. -Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs. -Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments. -Maintain and manage the community waitlist, communicating updates with prospects as needed. -Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions. -Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours. -Collect move-in related fees and ensure all paperwork and funds are properly handled. -Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution. -Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.

Requirements

• high school
• computer literacy
• excel
• licenses
• leasing
• entrata

What You Bring

-Ability to participate in emergency duties as needed. -High school diploma or equivalent required. -Strong computer literacy and the ability to learn new systems quickly -Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus. -Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions. -Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus. -Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.

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About Coastal Ridge Real Estate

-Coastal Ridge operates three divisions: investment management, property management, and build-to-rent development. -Its investment arm targets undervalued and underutilized properties across risk spectrums to unlock value. -The property-management team oversees operations, tenant relations, and maintenance for owned and third-party assets. -In development, it’s broken ground on innovative build-to-rent communities like Stillwell by Coastal Ridge. -It partners to deliver luxury rentals and design-focused communities in student housing. -Having expanded beyond Ohio into California, Florida, Texas, and scattered-site urban markets, it blends local reach with national scale.

Sector Specialisms