Team Leader End User Computing

Overview

Lead EUC teams, develop strategy, ensure service availability and drive continuous improvement.

Key Responsibilities

• euc lifecycle
• performance monitoring
• process automation
• vendor management
• compliance management
• strategy development

Tasks

-Provide technical guidance and mentorship to team members. -Prepare and present reports, metrics, and insights to senior stakeholders. -Collaborate with cross-functional teams to align EUC services with business needs. -Oversee the lifecycle of EUC technologies, including desktops, laptops, mobile devices, virtual desktops (VDI), collaboration tools, and endpoint security. -Maintain compliance with IT policies, security standards, and regulatory requirements. -Lead and manage diverse EUC teams supporting various business divisions (Energy, Retail & Commercial) -Develop and implement EUC strategies, standards, and best practices. -Ensure high availability and performance of EUC services through proactive monitoring and incident management. -Ensure to have an effective meeting room presence solution across groups for a seamless meeting experience during the town hall and business meetings. -Drive continuous improvement initiatives and automation in EUC operations. -Manage vendor relationships and contracts related to EUC hardware and software.

Requirements

• itil
• microsoft 365
• sccm/intune
• citrix
• leadership
• 7+ years

What You Bring

Join Viva Energy Australia as an End User Computing (EUC) Leader, you will be a strategic and hands-on technology leader ready to make a real impact? Viva Energy Australia is seeking a highly experienced End User Computing (EUC) Leader to drive excellence across multiple business EUC teams. This is a key leadership role focused on enhancing user experience, streamlining operations, and delivering continuous improvement in end-user technology services. -Demonstrated ability to manage complex projects and deliver results. -ITIL certification or equivalent knowledge is preferred. -Proven expertise in EUC technologies such as Microsoft 365, Windows OS, SCCM/Intune, VDI (Citrix/VMware), endpoint protection, and mobile device management. -Experience in change management and service transition is a plus -Strong leadership skills with experience managing cross-functional and geographically dispersed teams. -Minimum 7 years of experience in End User Computing or related IT roles. -Excellent stakeholder management and communication skills.

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Benefits

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

About Viva Energy Australia

-Became a major supplier of fuels and lubricants nationwide, serving various industries. -Operates a vast network of service stations and distribution terminals. -Offers Shell-branded fuels and services transport, aviation, and industrial sectors. -Focuses on energy solutions tailored for current and future needs. -Supplies fuel for large infrastructure projects and partners with mining and utilities companies. -Plays a key role in Australia's energy market with a focus on innovation.

Sector Specialisms