Application Administrator

Overview

Administer enterprise apps, ensuring performance, security, and user support

Key Responsibilities

• performance monitoring
• app security
• patch management
• app integration
• backup recovery
• incident management

Tasks

-Monitoring and Optimization: Monitor application performance, identify, bottlenecks or errors, and proactively recommend and implement optimizations to ensure availability and efficiency. -Vendor Management: Liaise with software vendors for support issues, licensing, renewals, and service improvements. -Application Management: Install, configure, and maintain business applications and systems. Coordinate with vendors and IT teams to ensure applications are deployed and patched according to best practices. -Reporting: Generate regular reports on application health, usage statistics, compliance, and user satisfaction. -Security: Implement and maintain security controls for applications, including user authentication, access control, data protection, and compliance with company policies and relevant regulations. -Upgrades and Patch Management: Plan, test, and execute upgrades or patches for applications, minimizing downtime and ensuring system integrity during and after updates. -User Support: Provide technical support to end users, addressing issues, managing user accounts and permissions, and resolving tickets within agreed service levels. -Incident and Problem Management: Investigate incidents, perform root cause analysis, and coordinate with cross-functional teams to resolve recurring issues. -Documentation: Create and update technical documentation, including installation guides, configuration notes, troubleshooting procedures, and change logs. -Integration: Collaborate with development and integration teams to support the seamless connection of applications with other systems and data sources. -Continuous Improvement: Stay up to date with new releases, features, and trends in the application landscape. Advocate for and implement improvements that enhance business processes. -Backup and Recovery: Implement and regularly test backup and recovery strategies for critical application data to ensure business continuity.

Requirements

• security
• sql server
• sap
• powershell
• bachelor's
• 2 years

What You Bring

-Security Awareness: Understanding of IT security principles and experience applying them to enterprise applications. -Collaboration: Demonstrated ability to work with diverse teams, including developers, business analysts, and external vendors. -Excellent troubleshooting and communication skills. Able to communicate in a clear and concise manner to colleagues with technical and non-technical backgrounds. -Time Management: Ability to manage multiple tasks and projects concurrently, delivering results within agreed timelines. -Adaptability: Flexibility to manage shifting priorities in a dynamic environment. -Technical Skills: Proficiency with a range of operating systems (Windows, Linux), databases (SQL Server, Oracle, MySQL), and application platforms (e.g., SAP, Salesforce, Microsoft 365, custom web applications). -Integration: Experience with APIs and integration tools to connect disparate systems. -Strong technical knowledge of enterprise application environments. -Attention to Detail: Rigorous approach to maintaining system integrity, security, and compliance. -Documentation: Exceptional written and verbal communication skills, with the ability to create clear technical documentation for diverse audiences. -Continuous Learning: Proactive attitude towards developing new skills and mastering emerging technologies. -Bachelor’s degree or diploma in Computer Science, IT, or related field, or equivalent work experience. -At least 2 years in application administration or a related IT support role. -Scripting: Familiarity with scripting languages (PowerShell, Bash, Python) to automate tasks and streamline workflows.

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Benefits

-The opportunity to work on various major projects for internal and external clients. -Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan. -A wide array of learning and development opportunities.

About Atkinsréalis

-Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup. -A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments. -A trusted tolls and highway consultant, it supports major state DOTs.

Sector Specialisms