Branch Coordinator

Overview

Manages office duties, safety, vendor relations, and financial processes for branch.

Key Responsibilities

• invoice reconciliation
• po management
• inventory control
• accounts payable
• it helpdesk
• month-end close

Tasks

-Investigate invoices that do not match POs and reconcile discrepancies. -Manage Value Added Products & Services (VAPS) inventory including substitutions and backordered items. -Issue and receive POs within standard response times. -Manage inbound calls and branch notifications to communication procedures, guidelines, and policies. -Collaborating with HR and Managers in onboarding new hires. -Manage local service contracts, blanket POs, etc. -Assisting in branch inventories. -Greet and assist visitors. Direct vendors and suppliers for deliveries or retrievals. -Receiving and distributing incoming mail and/or deliverables. -Collaborate effectively with the Collections team to proactively resolve customer concerns or disputes to satisfactory resolution. -Manage Location Accounts Payable process to include: -Utilize Net Promoter Score (NPS) feedback to identify and drive process improvement. -Ordering/receipt/inventory of office supplies -Oversee the end-to-end Customer Service process, ensuring exceptional service delivery. -Comply with Environmental Health & Safety Policies -Build sustainable relationships and trust with vendors and customers (internal & external) through open, proactive communication. -Generating POs for requested Parts/shop materials, placing orders, processing POs upon receipt. -Fleet inventory reconciliation. -Facilitate efficient Delivery and Return processes to ensure seamless operations. -Facilitating IT Help Desk assistance for branch employees as required. -Facilitating location employee timeclock use and reporting -Prepare required PO reporting and documentation consistent with policy. -Reconciliation of delivery and installation (D&I) reports, -Manage Location Month-End Close processes to include:

Requirements

• college degree
• 3+ years
• ms office
• salesforce
• sap
• vendor negotiation

What You Bring

-Vendor negotiation experience (price, timing, etc.) -College Degree -High school diploma or GED -MS Office (Excel/Word/Outlook) proficiency -3 or more years’ applicable experience -Experience applying creativity to problem-solving for positive outcomes -Risk management reporting (accidents, OSHA, DOT, etc.) -Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or Smartsheets. -Experience building sustainable relationships and trust with vendors through open, proactive communication -Excellent oral/written communication skills -Ability to effectively manage multiple, changing priorities in a fast-paced environment -Ability to follow direction and meet deadlines in a fast-paced environment -Strong service orientation, active listening, -Experience working effectively with customers and vendors by phone, email, Zoom, etc. -Trustworthy & Reliable

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About Willscot

-Pioneered the use of modular office spaces. -Rebranded in 2024 with the tagline 'Right From the Start'. -Offers solutions such as construction site offices, temporary classrooms, event spaces, and mobile healthcare clinics. -Specializes in providing modular offices, classrooms, blast-resistant modules, and climate-controlled storage units.

Sector Specialisms