Team Leader Field Service Resources, 4-stroke

W�Rtsil�

The Role

Overview

Lead and develop the Field Service team for marine 4-stroke engines in the Americas.

Key Responsibilities

  • talent partnerships
  • performance targets
  • resource allocation
  • stakeholder collaboration
  • demand forecasting
  • budget planning

Tasks

-Foster strategic relationships with institutes of leaning to attract and develop talent. -Set the individual performance and development targets of your team. -Ensure that the team is utilized effectively, having the right people in the right place at the right time. -Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service). -Evaluate the Field Service demand during the year and define appropriate actions (including recruiting). -Manage and maintain internal and external relationships, focused on achieving company targets. -Contribute to the annual budget preparation and service forecast evaluations. -Development of your team competencies as required to address current and future needs.

Requirements

  • marine engines
  • salesforce
  • qlikview
  • bachelor’s
  • 3-5 years
  • service management

What You Bring

-Thorough understanding of the Field Service process -Experience with marine 2-stroke and/or 4-stroke engines is a must -Experience within a Mechanical/Maritime environment organization with an international scope is seen as an advantage -Team player mindset -Bachelor’s degree in engineering, or technical university or 5–10 years of equivalent work experience in a technical service-minded organization is desired -Good negotiating skills -High integrity -Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility -Strong organizational skills -Ability to lead persons of different cultural backgrounds -Service management skills and/or experience with coordinating service teams is desirable. -3-5 years of job-related experience with a technical degree and/or bachelor’s degree, and some project management experience or training is required -Excellent communication skills (verbal and written) in languages needed to support the team -Strong focus on quality and safety -English language proficiency

The Company

About W�Rtsil�

-Specializes in providing lifecycle solutions, from design and manufacturing to maintenance and support. -Works closely with the energy and marine industries to optimize fuel efficiency, reduce emissions, and improve safety. -Develops cutting-edge technologies such as hybrid propulsion and renewable energy integration. -Offers solutions that support sustainable energy transitions, focusing on both conventional and renewable energy sources. -Key projects include the development of smart marine systems, energy optimization solutions, and sustainable power plants. -Stands out for its focus on digitalization, enabling remote monitoring and operational insights to improve performance. -Committed to shaping the future of energy by creating efficient, sustainable, and reliable solutions.

Sector Specialisms

Marine

Energy

Power Plants

Ship Engines

Turbochargers

Propulsion Systems

Shaft Line Solutions

Exhaust Treatment Solutions

Ballast Water Management

Freshwater Generation

Gas Solutions

Special Purpose Vessels

Visa Sponsorship

-- must already be authorized to work in canada or the usa; no sponsorship will be provided.

Security Clearance

-- pre‑employment conditions may include reference checks, criminal and education verification, employment verification, medical fitness assessment, and confirmation of work eligibility.

Team Leader Field Service Resources, 4-stroke at W�Rtsil� in Harvey, LA