Leasing Specialist

Overview

Lease, market, and maintain resident relations for affordable housing community.

Key Responsibilities

• yardi entry
• lease processing
• maintenance coordination
• compliance files
• renewal tracking
• resident communication

Tasks

-Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry. -Inspect models and available “market ready”, communicate related service needs to Community Manager. -Teamwork and employee participation, permitting the representation of all groups and employee perspectives. -Record all telephone and in-person visits on guest cards. -Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments. -Distribute all company or community-issued notices. -Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily. -Assist management team with other various tasks as required. -Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. -May work in an elevated site, may walk on uneven ground. -Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. -Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale. -Ensure apartment is ready for resident to move-in on agreed date. -Assist in monitoring renewals. Distribute and follow-up on renewal notices. -Contribute to cleanliness and curb appeal of the community on continuing basis. -Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. -Maintain accurate monthly commission records on leases and renewals for bonus purposes. -Update availability report, process applications for approvals. -Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable. -Quickly complete maintenance service request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. -Greet and qualify all prospects. -Maintain open communication with Community Manager and Maintenance Supervisor. -Assist in planning resident events. Attend events and participate as host for any event as directed by the Community Manager. -Maintain current resident files.

Requirements

• yardi voyager
• microsoft office
• bilingual
• low income
• sales experience
• fast-paced

What You Bring

-Reading, comprehending, writing, performing calculations, communicating verbally. -Bilingual (English & Spanish) highly desired. -Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. -Solid computer knowledge, Windows (Word, Excel,) internet and e-mail -Respectful communication and cooperation between all employees. -Low Income Housing & Tax Credit experience highly desired. -Frequent sitting and walking -Adherence to Property Management Rules, Regulations and Guidelines -Working knowledge of Yardi Voyager Property Management software -Repetitive use of computer, keyboard, mouse, and phone -2+ year of sales and/or customer relations’ experience -Thrives in a fast-paced environment. -An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities. -Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.

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Benefits

-Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more! -Work/life balance through flexible work schedules to accommodate employees’ varying needs. -Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. -Resident Retention -Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching -Flexible schedule that may include evenings and weekends.

About Avanath Capital Management, Llc

-Founded with a vision to transform residential real estate across the U.S., the company focuses on high-quality, value-add opportunities. -The firm’s strategy is rooted in acquiring, developing, and managing residential communities with a long-term focus on sustainable growth. -With deep expertise in residential, commercial, and industrial properties, the company manages a diversified portfolio that spans multiple U.S. markets. -The firm prides itself on its proven track record of delivering exceptional returns by focusing on operational efficiencies and strategic repositioning. -From luxury apartment complexes to mixed-use developments, their projects have consistently attracted investors looking for reliable and profitable opportunities. -A notable strength lies in the company’s commitment to enhancing the value of every asset through meticulous management and thoughtful renovations. -In addition to its core focus on residential real estate, the company also engages in the development of commercial properties, building vibrant, sustainable communities.

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