
Maintenance Manager
Invitation Homes
The Role
Overview
Supervise regional maintenance techs, manage budgets, ensure resident satisfaction.
Key Responsibilities
- team supervision
- contractor coordination
- technician recruitment
- field visits
- cost management
- service requests
Tasks
-Working closely with office team members and property management staff to develop an effective, proactive team which works together to achieve objectives -Assisting in the identification, onboarding and coordination of local contractors as needed -Supervising a team of maintenance technicians in Chicago, and Minneapolis to ensure service requests are completed in accordance with company policies while maintaining a superior resident experience -Recruiting, hiring, and training all maintenance technicians and maintenance supervisors for the regional team -Occasionally conducting field visits to resolve complicated resident service issues and acting as a technical expert to guide maintenance technicians as needed -Actively monitoring and managing market maintenance expenditures to ensure market financial performance, resident satisfaction and property maintenance needs are effectively balanced
Requirements
- cpo
- epa cert
- high school
- residential construction
- supervisory
- driver's license
What You Bring
-Comfortability with using a personal computer, smart phone, or tablet and proficiency in general business applications as well as a willing ness to learn new software systems -Advanced knowledge of residential construction and mechanical systems and ability to perform general residential maintenance work including the following: plumbing, electrical, swimming pool, carpentry, sheetrock, exterior structural, HVAC and appliances -Ability to be at work on a regular and consistent basis, including weekends and holidays as needed, and be reachable via phone, email, or text, except during approved time off -CPO certification (pool). -Must be able to travel to Minneapolis. -Proven experience in all aspects of single-family construction, renovation and/or maintenance with 2 years of supervisory experience -Ability to lift and/or move materials weighing up to 20 pounds -High School diploma or equivalent -Excellent verbal and written communication skills - multi-lingual a plus; strong organizational and time-management skills; and excellent customer service and interpersonal skills -Ability to talk, hear, coordinate, negotiate, and communicate -Ability to perform basic mathematical functions and read and comprehend budgets -Possess a current driver’s license and automobile insurance and any other licenses and/or certification as required by state law -EPA Certification, Type I and II.
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Benefits
-Annual bonus program -Health, dental, vision, and life insurance -401(k) with company matching contributions -Team events and gatherings (Pre- and Post-Covid) -401k with matching company contributions -Competitive pay and an annual bonus program for all associates -Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays -Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays -Awesome work environment with casual dress -Long-term and short-term disability insurance -Team events and gatherings
The Company
About Invitation Homes
-Founded in 2012, Invitation Homes is a leader in the single-family rental home market. -The company owns and manages thousands of homes across the U.S., providing quality rental housing. -Specializes in residential properties, offering a variety of homes in desirable locations. -Focused on delivering great rental experiences through extensive property management and customer service. -Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors. -The company has made significant strides in redefining the rental home market, attracting both families and professionals. -Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.
Sector Specialisms
Residential
Single-Family Home Leasing
Property Management
Asset Management
Smart Home Technology
Maintenance Services
Lawn Care
Pest Control
Community Engagement
Real Estate Portfolio Management
