
General Manager
Lippert Mechanical Service
The Role
Overview
Leads daily ops of HVAC/Mechanical unit, driving sales, service, safety, and financial performance.
Key Responsibilities
- financial management
- team leadership
- safety compliance
- talent acquisition
- client relations
- service coordination
Tasks
-Responsible for financial performance of the operating unit including sales, revenue, operating income, and cash flow. -Provide leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished. -Partner with Safety Manager to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. Assist local safety champion to lead and facilitate monthly safety meetings. -Assist with the recruiting and onboarding of new team members. Provide opportunities for other team members to develop skills and knowledge for future career growth. -Partner with leaders to recruit, hire and retain the top technicians in your market. -Assist in the development of the annual operating budget and manage performance to budget. -Provide leadership to team for all operating departments including HVAC Service, HVAC Construction and Plumbing. -Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment. -Perform all necessary supervisory functions to effectively and efficiently manage all personnel assigned. -Establish and support departmental policies, goals, and objectives, with management, and staff members that align with company culture and values, as necessary. -Establish and maintain strong strategic customer relationships, achieving not only their personal sales goals but the other sales team members achieving their goals as well. -Collaborate with managers on key metrics. Coordinate the activities between service and construction to assure maximum client satisfaction.
Requirements
- hvac
- leadership
- problem-solving
- bachelor’s
- 10+ years
- financial
What You Bring
-Ability to travel to locations within regional operations and attend meetings on a periodic basis. -Bachelor’s degree in engineering, business or related field, or Post-Secondary Certificate awarded for training completed after high school (for example, Trades, Engineering, Pipefitting, etc.) or equivalent. -Ability to work independently with little to no supervision. -10+ years of experience progressive management experience in the HVAC/Mechanical service, construction, or plumbing industry. -Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. -Knowledge of business and management principles involved in strategic sales planning, resource allocation, and managing people. -Teamwork orientation and ability to guide, direct, and motivate subordinates. -Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -Strong technical knowledge in HVAC service, construction, and plumbing. -Ability to understand financial statements and reporting including P&L, POC, and key metrics. -Outstanding problem-solving skills – ability to define and structure problems, collect, and analyze data, understand financial impact, and turn recommendations into execution. -Proven track record of delivering desired results in a sustainable, ethical, and collaborative approach. -Ability to analyze information and make decisions for future execution. -The ability to develop, organize, and accomplish specific goals and plans. -Strong leadership skills to support a collaborative, team-based environment. -Ability to effectively communicate information and ideas so others will understand and influence buy-in from the team.
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The Company
About Lippert Mechanical Service
-Founded with a mission to deliver high-quality mechanical services for a wide array of industries. -Specializes in the design, installation, and maintenance of mechanical systems, including HVAC and plumbing. -Has a track record of completing large-scale projects in sectors such as industrial, commercial, and residential. -Known for working on complex, multi-faceted projects requiring precise coordination and high-level technical skills. -Provides both retrofitting services for existing systems and new installations for fresh construction. -Offers tailored services to meet specific needs, ensuring high levels of customer satisfaction. -Maintains long-term relationships with clients, demonstrating reliability and expertise over decades of operation.
Sector Specialisms
Industrial parks
Industrial processing plants
Manufacturing facilities
Production facilities
Chemical plants
Biodiesel plants
Food production facilities
Government buildings
Municipal buildings
Educational facilities
Sports facilities
Community centers
Hospitals
Medical facilities
Churches
Religious buildings
Office complexes
Retail facilities
Convention centers
Arenas
Data centers
Law enforcement buildings
Universities
