CRM Manager (Arabic Speaker)

Overview

Oversee CRM reporting, align sales & marketing, manage developer relations and portals.

Key Responsibilities

• developer relations
• workflow optimization
• portal management
• crm reporting
• cross-team coordination
• sales-marketing alignment

Tasks

This is a strategic and hands-on role where you will be responsible for reporting, coordination, and ensuring smooth execution across multiple teams. -Connect with property developers’ offices regularly to strengthen relationships, gather updates, and relay critical information to the sales team. -Identify problems across workflows and come up with clear, actionable solutions. -Manage property portals – ensure accurate listings, monitor performance, and maximize visibility. -Manage and optimize CRM reporting to give management and the sales team actionable insights. -Act as the central point of contact for cross-team communication and process alignment. -Coordinate between Sales and Marketing to ensure campaigns, leads, and follow-ups are aligned and executed.

Requirements

• crm
• communication
• analytical
• arabic
• problem‑solving
• proactive

What You Bring

-Familiarity with CRM systems is a strong plus. -Excellent communication and diplomacy – you can align diverse stakeholders and maintain good relationships. -Critical thinker with strong reasoning and analytical skills. -Arabic Speaker -Strong organizational and problem-solving mindset — you thrive on taking ownership and getting things done. -Proactive and confident in interacting with developers, partners, and internal teams.

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About Fäm Properties Dubai

-Today it operates services ranging from sales and rentals to property management and in-house PropTech. -It spearheads PropTech via its DXBinteract portal and a mobile app integrating real DLD insights and market trends. -Typical projects range from luxury Downtown apartments to villas on Palm Jumeirah and large-scale off-plan communities. -Unusual fact: it runs its own training academy, mortgage advisory, snagging/inspection service and even private equity arms.

Sector Specialisms