Customer Support Assistant

Beloform Craft

The Role

Overview

Handle client inquiries, manage records, and support service processes.

Key Responsibilities

  • order processing
  • issue resolution
  • client communication
  • process improvement
  • record management

Tasks

-Support the customer service team in processing orders, returns, and account adjustments. -Collaborate with internal departments to resolve client issues efficiently. -Provide timely and professional responses to client inquiries via phone, email, and internal systems. -Maintain a proactive attitude toward improving customer service processes. -Manage and update customer records, ensuring accuracy and confidentiality.

The Company

About Beloform Craft

-Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship. -BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions. -Typical projects range from large-scale commercial builds to complex residential and transport infrastructure. -The company thrives in providing specialized services across sectors such as energy, transport, and industrial development. -Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project. -Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.

Sector Specialisms

Arts and Crafts