
Customer Support Assistant
Beloform Craft
The Role
Overview
Handle client inquiries, manage records, and support service processes.
Key Responsibilities
- order processing
- issue resolution
- client communication
- process improvement
- record management
Tasks
-Support the customer service team in processing orders, returns, and account adjustments. -Collaborate with internal departments to resolve client issues efficiently. -Provide timely and professional responses to client inquiries via phone, email, and internal systems. -Maintain a proactive attitude toward improving customer service processes. -Manage and update customer records, ensuring accuracy and confidentiality.
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The Company
About Beloform Craft
-Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship. -BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions. -Typical projects range from large-scale commercial builds to complex residential and transport infrastructure. -The company thrives in providing specialized services across sectors such as energy, transport, and industrial development. -Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project. -Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.
Sector Specialisms
Arts and Crafts
