Technical Service Representative - Automotive Coatings

Ppg

The Role

Overview

Provide on‑site technical support and sales for automotive coating applications

Key Responsibilities

  • digital tools
  • material testing
  • inventory tracking
  • technical reporting
  • customer support
  • sales support

Tasks

-Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues. -Participate in weekly meetings with technical experts to review site projects and activity. -Provide sales support to maintain and expand business, and ensure effective start-up of new products. -Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed -Record weekly inventories and communicate status both externally and internally. -Use PPG digital tools to capture critical data and facilitate problem solving. -Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary. -Perform required tests for material and process systems, and prepare technical reports for customers

Requirements

  • hs diploma
  • weekend work
  • industrial coating
  • digital literacy
  • driver's license
  • e-coat

What You Bring

-HS diploma or equivalent required. -Ability to work weekends or is necessary. -3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience. -Digital literacy, and technical report writing. -Must have a valid US driver’s license. -E-Coat experience, a plus

The Company

About Ppg

-A global leader in coatings and specialty materials. -A history of innovation has enabled the development of cutting-edge products for diverse industries worldwide. -Serves multiple sectors, including automotive, aerospace, industrial, and consumer goods. -Strong presence in more than 70 countries with a vast portfolio of products and services. -Provides high-performance coatings to help businesses protect and beautify their assets. -Products are used across industries ranging from automotive to marine and construction. -Research and development efforts focus on creating sustainable and durable solutions. -Expanded market position through strategic acquisitions in recent years. -Recognized as a leader in materials science and coatings technology.

Sector Specialisms

Aerospace

Automotive OEM

Automotive Refinish

Industrial Coatings

Packaging Coatings

Protective & Marine Coatings

Civil Infrastructure

Offshore

Petrochemical

Power

Marine New-Build

Marine Dry Dock

Marine Sea Stock

Electrocoating