Outreach Specialist III

Overview

Manage outreach and relationships with trade allies for TVA energy efficiency programs.

Key Responsibilities

• performance monitoring
• program updates
• ally education
• strategy development
• platform optimization
• stakeholder collaboration

Tasks

-Monitor trade ally performance, including project submissions, challenges and issues, energy savings achieved, and customer satisfaction. -Will be required to maintain consistent program improvements and deliver updates on a set schedule -Educate trade allies on program requirements, incentives, and processes to ensure compliance and maximize participation. Identifying energy efficiency opportunities. -Develop program strategies that aid in supporting area managers and program efficiency goals. -Collaborate with internal teams (e.g., marketing, engineering, program management) to align trade ally efforts with program objectives. Aiding in overall outreach efforts. -Direct engagement with local and out of territory Trade Allys to drive engagement and program performance. -Identify, recruit, and onboard trade allies (e.g., contractors, distributors, retailers) to participate in the energy efficiency program. -Be able to maintain a schedule for consistent follow-up communication with local power companies, trade allies and end-use customers. -Working with TVA Program management on targeted program related tasks such as platform improvements and optimizations. -Organize and lead trade ally meetings, workshops, and networking events to foster collaboration and engagement. Attending scheduled program events.

Requirements

• bachelor's
• 6+ years
• crm
• hvac
• lighting
• computer skills

What You Bring

-Familiarity/knowledge in participating, running and or managing trade ally programs for utility energy programs. -Strong speaking skills to help present in-person engagements. -Candidate must reside in the Greater Nashville area for client service necessities. ** -Resident of (insert region) or general surrounding region required. Must reside within the TVA footprint. -6+ years of related experience. -Possess a valid driver-s license with clean driving record and a reliable vehicle. -Ability to develop and maintain effective relationships with program participants and market partners. -Excellent time management skills including the ability to monitor and manage efficiency project progress while seeking additional opportunities for new or repeat customers. -Ability to effectively work across multiple internal functions (engineering, marketing, operations) -Able to travel by car daily within assigned territory. -Ability reach and monitor performance metrics/KPIs to support program goals. -Bachelor-s degree from an accredited college in a related discipline, or equivalent experience/combined education. -Must be able to engage with program participants in-person and travel around the territory. -Strong customer service skills to include highly effective communication in person, over email, and over the phone. -Must have the ability to quickly learn multiple program rules and requirements, and be able to adapt programmatic changes. -Required to learn and use a Customer Relationship Management (CRM) system or a similar system to effectively track business development activities. -Familiarity/knowledge of electrical energy efficiency core technology areas such as HVAC, lighting, controls, compressed air/etc. -Proficiency with computer and mobile technology devices.

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Benefits

-Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year). -Medical, dental, vision, and disability insurance. -401k package that includes both traditional and Roth IRA options and Company match. -All full-time employees enjoy a minimum of 8 Paid Holidays per year. -TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence. -These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

About Trc Companies, Inc.

-A global consulting, engineering and construction‑management firm. -Specializes in environmental engineering, geotechnical work, pipeline, power utilities, water, transportation and government projects. -Balancing public and private sector work, it blends field services with digital and inspection technologies. -Typical projects include coastal resilience upgrades, substation modernization, brownfield redevelopment, pipeline/installations and transportation infrastructure. -Implements high‑visibility, multi‑year programs—from power‑grid upgrades to aquatic centers and submarine cables. -Unusual for its breadth: a NASA satellite‑data early adopter and provider of intelligent‑grid and field‑inspection services.

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