Senior Key Account Manager

Overview

Lead and develop key accounts in water hygiene, mentor staff, drive sales growth.

Key Responsibilities

• ops planning
• site management
• incident reporting
• financial management
• account management
• client engagement

Tasks

-Work closely with the SHEQ team to ensure staff training, competency management, and adherence to best practices. -Provide leadership in operational planning and scheduling, ensuring efficiency and high-quality service delivery. -Manage and oversee on-site teams, ensuring compliance with health and safety regulations. -Mentor and support Key Account Managers, ensuring their professional development and effectiveness in managing key accounts. -Oversee the profitability and financial health of key accounts, managing budgets and ensuring targets are met. -Collaborate with the Business Unit Lead to maintain smooth operations, structured communication, and a high-performance culture. -Chair and lead sales meetings and operational meetings, driving discussions, setting clear objectives, and ensuring follow-through on action points. -Ensure the comprehensive recording of all incidents and accidents, following company procedures. -Drive additional sales growth by working closely with Key Account Managers to identify and secure new business opportunities within existing and potential client bases. -Lead strategic account management, ensuring the fulfilment of contractual obligations while exceeding client expectations. -Participate in operations meetings, contributing strategic insights to drive business growth and performance. -Assist in coordinating and facilitating internal and external audits, ensuring compliance with Legionella Control Association standards and industry regulations. -Develop and implement strategic initiatives to strengthen relationships, improve service delivery, and expand the company’s market presence. -Regularly assess and report on operational performance and sales activities, identifying opportunities for continuous improvement. -Actively participate in client meetings and business development discussions, ensuring alignment with company objectives.

Requirements

• financial acumen
• client relations
• health safety
• legionella audits
• project management
• business development

What You Bring

-Financial acumen, including budget management and P&L oversight. -Excellent client relationship management skills with the ability to negotiate and influence at all levels. -Deep understanding of health and safety regulations within the water hygiene industry. -Experience in assisting with internal and external audits related to Legionella compliance. -Strong operational and project management skills, ensuring smooth execution of client contracts. -Proven ability to lead, mentor, and develop account management teams. -Experience in chairing and leading meetings, ensuring structured discussions and clear action planning. -Strong track record in driving sales growth and identifying new business opportunities. -Effective communicator with exceptional organizational and leadership abilities. -Extensive experience in water hygiene account management, with a strong understanding of industry regulations and best practices.

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Benefits

-Salary Up to £45,000 plus car allowance -For the year only – additional day’ annual leave for 10, 20, 30, 40 & 50 years - RSK -Wellbeing ambassadors – network of internal mental health first aiders -Smart Health/digital GP service -Cycle to work scheme. -Permanent additional day’ annual leave for 5, 10 & 15 years – MSS -Salary sacrifice for purchase of electric vehicles -Life assurance – 3 x annual salary payment for death in service -Bereavement counselling -Gym/lifestyle discounts

About Rsk Group

-Headquartered in Cheshire, the business serves critical sectors like water, energy, infrastructure, environmental consultancy and civil engineering. -Projects range from river culvert surveys to solar farm biodiversity studies and large‑scale water treatment facilities. -Known for high‑profile acquisitions—like Black & Veatch’s UK/Asia water arm and WysePower site‑services—which broadened its technical scope. -Also operates specialist units in geoscience, marine environmental engineering, research and on‑site technical delivery.

Sector Specialisms