Design And Sales Consultant

Overview

Provide design and sales consulting for kitchen/bath customers in showroom and homes.

Key Responsibilities

• design consultation
• product selection
• sales forecasting
• order entry
• customer relationships
• showroom maintenance

Tasks

-Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward. -Develop and maintain knowledge of product lines and features. -Build and maintain long-term customer relationships, creating referrals and repeat business. -Use sales reports and sales forecasting tools to meet or exceed established sales targets. -Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms. -Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. -Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location. -Provide hospitality and warmly welcome each customer. -Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. -Follow-up on leads and generate new business. -Process showroom sale returns and refund paperwork in accordance with Company policy and procedure. -Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports. -Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide. -Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects. -Successfully complete required safety and compliance training programs as assigned. -Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. -Keep showroom clean, neat, current, stocked, and safely displayed.

Requirements

• plumbing design
• sales
• 2+ years
• luxury products
• product knowledge
• blueprints

What You Bring

-Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale. -Be able to build positive working relationships and inspire teamwork with co-workers. -Knowledge of products sold in the showroom preferred -Experience working with luxury, high end products and customers. -2+ years of experience in plumbing design and sales. -Be able to build influential relationships and trust with key vendor partners. -Demonstrate outstanding customer service and verbal/telephone communications skills. -Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell. -Be able to plan, organize, and multi-task. -Be knowledgeable of kitchen and bath design trends. -Be able to learn and operate the computer related systems used to process orders. -Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. -Have experience with architectural blueprints and have a strong sense of aesthetics. -Read, write, speak and understand English.

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About Hajoca Corporation

-Grown into a nationwide distributor with hundreds of locations across the U.S. -Specializes in plumbing, heating, industrial supplies, and waterworks products, serving both residential and commercial sectors. -Supports projects ranging from residential home systems to large-scale infrastructure developments. -Committed to providing quality products and expert customer service. -Operates with a decentralized model, allowing individual locations to meet unique customer needs. -Expanded offerings to include sustainable and efficient technologies, such as water-saving solutions. -One of the few family-owned businesses in the industry, maintaining a strong reputation built on trust and reliability.

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