Energy Savings Assistance Field Trainer

Overview

Train and support contractors on energy‑saving upgrades for ESAP in California.

Key Responsibilities

• contractor relations
• training delivery
• issue resolution
• program management
• quality assurance
• data reporting

Tasks

-Field Engagement: Build and strengthen strategic contractor relationships, serving as a trusted advisor and identifying opportunities to enhance performance and advance program goals. -Training & Capacity Building: Design and deliver targeted training initiatives that support high-quality installations, contractor performance improvement, and strong customer satisfaction. -Issue Resolution: Respond quickly to contractor or program concerns, maintaining confidence and long-term partnership. -Program Management: Translate client and program priorities into actionable work plans, ensuring projects are innovative, high-quality, compliant, and delivered on schedule. -Performance Improvement: Partner with contractors to address challenges, improve outcomes, and drive consistent success across the program. -Quality Assurance: Ensure contractor compliance, service quality, and achievement of performance metrics across multiple concurrent projects. -Program Execution: Collaborate with program teams to develop strategies that align with evolving objectives, KPIs, regulatory requirements, and market conditions. -Process Improvement: Recommend and implement process enhancements to improve efficiency and results. -Ride-Alongs: Conduct onsite ride-alongs to reinforce training, assess performance, and provide real-time coaching. -Data & Reporting: Analyze performance data, utilize Microsoft Office and Salesforce, and complete required electronic reports.

Requirements

• salesforce
• ngat
• ms office
• 5+ yrs
• interpersonal
• travel

What You Bring

-Outstanding interpersonal skills with the ability to build trust and work effectively with diverse individuals and businesses. -3+ years of experience working with residential contractors, preferably within energy efficiency programs. -Experience performing inspections and delivering technical training. -Excellent written and verbal communication and presentation skills. -Strong computer skills, including proficiency in MS Word, PowerPoint, Excel, and web-based applications. -5+ years of energy efficiency industry experience with strong knowledge of the contractor landscape and networks. -Ability to travel up to 80% within the Bay Area and other parts of PG&E's service territory. -Experience using a Salesforce-based CRM. -Valid California driver's license, clean driving record, and required auto insurance. -Two years of college or an equivalent combination of education and experience. -NGAT (Natural Gas Appliance Testing Technician) certification. -Self-motivated, proactive, and detail-oriented, with a track record of successful project management.

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About Resource Innovations

-Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach. -Specializes in transforming utility operations through demand-side management, software systems, and advisory services. -Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces. -Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.

Sector Specialisms

Security Clearance

-employment is contingent upon successful completion of a comprehensive background check and reference check. -a pre‑employment drug screen may also be required if applicable.