Community Association Manager

Overview

Manage HOA boards, financials, inspections, and client relations in Charlotte

Key Responsibilities

• disclosure packages
• bulk mailing
• inspections
• capital recommendations
• financial review
• board liaison

Tasks

-Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents. -Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement. -Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. -Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors. -Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.

Requirements

• community management
• customer service
• business correspondence
• time management
• communication
• microsoft office

What You Bring

-Experience in Community Management, customer service, hospitality or other related industry. -Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.). -Able to prioritize, manage time, and meet deadlines. -Able to communicate effectively and professionally on phone, email, and in-person -Proficient in Customer Service and conflict resolution -Able to work effectively with others in person and in group setting -Proficiency in Microsoft Office (word, excel, outlook)

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About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms