ITS Specialist

Overview

Frontline IT support for corporate, OT, and site environments at Apex.

Key Responsibilities

• ticket support
• windows support
• hardware rollout
• user provisioning
• patch management
• security initiatives

Tasks

-Document solutions in the IT knowledge base to ensure repeatability and team learning -Support OT/site systems in collaboration with OT administrators and engineers -Communicate clearly with end users, providing updates and guidance in a professional manner -Serve as primary point of contact for IT support tickets; resolve issues across Windows, networking, and collaboration tools -Assist with IT projects, including hardware rollouts, infrastructure upgrades, and security initiatives -Troubleshoot and escalate complex issues to Systems Engineering or other teams when appropriate -Participate in after-hours support as needed -Provision, configure, and maintain user accounts, endpoints, and mobile devices -Contribute to endpoint patching, software deployment, and lifecycle management

Requirements

• comptia a+
• network+
• security+
• office 365
• active directory
• linux

What You Bring

-Communication Skills: Strong written and verbal communication, with the ability to explain technical issues to non-technical users -Customer service mindset -Adaptability to changing priorities and fast-paced environments -Office 365 troubleshooting and support -Certifications: CompTIA A+, Network+, Security+, or Microsoft Associate certifications preferred -Endpoint management and patching tools -Active Directory and Azure AD account management -Networking fundamentals (LAN, VPN, firewalls) -Experience: 2–4 years in IT support, systems administration, or related roles; prior experience supporting hybrid enterprise environments is a plus -Windows and Linux administration -Problem-solving and critical thinking -Technical Skills:Windows and Linux administrationActive Directory and Azure AD account managementOffice 365 troubleshooting and supportNetworking fundamentals (LAN, VPN, firewalls)Endpoint management and patching tools -Other Strengths:Problem-solving and critical thinkingCustomer service mindsetAdaptability to changing priorities and fast-paced environments

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About Apex Clean Energy

-Backed by major capital partners like Ares Management and SK Gas, Apex has commercialized billions in wind, solar, and storage projects. -Its portfolio spans utility‑scale wind farms (like the record‑setting Aviator Wind and Great Pathfinder), large solar installations, and emerging green hydrogen ventures. -Apex pioneers capital recycling—selling stakes in completed projects (e.g., Pinnacle II, Great Pathfinder/Mulligan)—to fund fresh developments. -Typical projects include multi‑hundred‑megawatt wind and solar farms under long‑term power purchase agreements with utilities and corporations. -The firm leads in distributed and community solar, and pairs renewables with energy storage and green fuel technologies, such as wind‑powered hydrogen. -A standout fact: it helped develop the first and largest wind‑powered hydrogen plant in the U.S. with Plug Power, targeting decades‑long impact.

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