Anti Social Behaviour and Enforcement Officer

Overview

Manage anti‑social behaviour cases, enforce regulations and support safe community living.

Key Responsibilities

• case management
• legal docs
• evidence prep
• stakeholder partnerships
• advice support

Tasks

-Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities. -Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions. -Compile evidence, prepare legal documentation, and confidently present court proceedings. -Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.

Requirements

• social housing
• anti-social
• legislation
• driving licence
• customer satisfaction
• conflict

What You Bring

-Experience in social housing or related profession, preferably with a focus on anti-social behaviour. -Be solution focused, confident and able to foster positive neighbour relationships. -Knowledge of how to enhance performance or working practices to deliver improved value for money. -Knowledge of social housing policy, good practice, current trends and application. -Knowledge of legal casework best practice and of knowledge of quality management. -Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice. -Knowledge of Landlord and Tenant Legislation and case law and best practice. -Demonstrable experience of improving customer satisfaction. -Hold a full UK driving licence and have access to a suitable vehicle. -Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs. -Experience of dealing with challenging behaviour and resolving conflict with partner agencies. -Experience of court procedure and litigation.

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Benefits

-Family Support: Policies designed to help you balance work and family life, including a new child payment. -Giving Back: Up to four paid volunteering days a year to support our communities. -Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. -Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. -Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. -Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. -Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). -Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.

About Livewest

-Born in March 2018 from the merger of Knightstone Housing and DCH, it carries over decades of housing heritage across Cornwall to Gloucestershire. -It blends affordable rent, shared ownership, and private sale to fuel future development. -Reinvests profits from private-sale homes into more affordable housing, sustaining thousands of construction and supply-chain jobs. -Projects span supported housing for vulnerable groups through to contemporary shared-ownership developments. -Specializes in residential development and management, maintaining an in-house property services team handling repairs, compliance, and upgrades. -A standout initiative is its InFocus customer-scrutiny group, empowering residents to shape repair and service standards from the ground up.

Sector Specialisms

Visa Sponsorship

-not eligible for certificate of sponsorship; applicants must already have the right to work in the uk.

Security Clearance

-appointment subject to a satisfactory basic dbs check.