Administration Support Officer

Overview

Admin support for fire risk assessment scheduling and client liaison

Key Responsibilities

• workflow planning
• client communication
• client support
• stakeholder liaison
• site assessments

Tasks

-Supporting the planning of workflow for a remote team of professionals based across the UK -Communicating with clients on daily basis -Providing excellent tailored support to our clients to meet their needs -Liaising with stakeholders to ensure the timely completion of site assessments.

Requirements

• ms office
• salesforce
• property management
• regulatory experience
• customer service
• communication

What You Bring

-Confident communicator with a customer-focused approach. -Ability to work independently and collaboratively. -Proficiency in MS Office 365. -Experience in the property management industry. -Great customer service skills both internally and externally -Experience of working in a regulatory environment. -Strong attention to detail and excellent time management. -Experience of working with Salesforce and/or Risk base would be a significant advantage.

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Benefits

-As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! -Places Gym membership - we offer free membership for all our Places Gyms. Places Gyms are located in: Chesterfield, Corby, Hinckley, Preston, Sheffield & Telford -Life Assurance Cover -Performance based bonus scheme -Sponsorship for study and professional qualifications (up to 4 study days) -Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) -27 days holiday plus all Bank Holidays -Option to buy/sell up to 5 days annual leave each holiday year -Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services

About Places For People

-Evolved into a powerhouse of placemaking. -Built momentum across the UK by owning or managing properties and running leisure venues. -Fuelled by bond-raising and partnerships, including a 2024 SDR merger. -Handle regeneration, development, care, and investment. -Reinvest earnings into communities. -Signature projects include affordable housing, shared-ownership schemes, and town-center regeneration. -Multi-brand structure spans over 20 subsidiaries, enabling holistic delivery from homes to leisure. -Pledged pipelines of tens of thousands of new homes and tap institutional funding to scale regeneration. -Unusually, they are a social enterprise that issues corporate bonds and provides mortgages and leisure services. -Couple commercial muscle with community-first storytelling: regenerating places by layering homes, leisure, infrastructure, and support.

Sector Specialisms

Security Clearance

-pre-employment checks including disclosure and barring service (dbs) checks where applicable