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Appointment Confirmer

Dabella

The Role

Overview

Enter customer data and call to confirm and schedule appointments.

Key Responsibilities

  • scripted calls
  • appointment setting
  • call logging
  • canvasser coordination
  • objection handling

Tasks

-Use a proven script to keep conversations smooth and overcome objections with ease -Call homeowners to lock in and qualify appointments -Stay sharp on the phones and keep notes accurate -Connect with our Canvassers to secure their appointments

Requirements

  • communication
  • production
  • google sheets
  • excel
  • collaboration

What You Bring

-Outstanding communication and interpersonal skills -Ability to meet and exceed production standards -Experience with Google Sheets/Excel is a PLUS -Ability to work collaboratively within the marketing department

Benefits

-Additional voluntary employee & spousal life insurance -Work with a supportive team and leadership that wants you to succeed and grow -Long-term disability insurance (LTD) -Bonus opportunities have no limit – YOU control your income! -UHC Rewards -Telehealth: 24/7 access to physicians -Medical Insurance -Employee Assistance Program (EAP) - access to counseling services and other tools to improve work/family/life balance -Company Sponsored Life Insurance -Hit clear, achievable goals and get rewarded for performance -Accident protection -Dental Insurance -Personal/professional development – we provide books, courses, and opportunities to attend leadership conferences -401k plan -Short-term disability insurance (STD) -Pet Insurance for your furry family member -Starting Hourly $20.75 + Uncapped Bonus -Health Savings Account (HSA) -One Pass Select (gym membership subscription) -Rally Health -Our average appointment coordinators earn between $500-$1000 a month in bonuses -Vision Insurance

The Company

About Dabella

-This family-run home improvement company began with a simple mission: helping homeowners upgrade their houses with trusted, American-made products. -It partners with leading brands like GAF and James Hardie, achieving elite certifications and national contractor awards. -Typical projects include full-scale roof replacements, siding, window installs, bath remodels, and gutter systems across residential and commercial homes. -Certified as a GAF Master Elite and James Hardie Preferred Installer, the company offers extended warranties backed by factory-trained crews. -Recognized with GuildQuality and HomeAdvisor awards, their crews deliver same-day installs and meticulous cleanup in many regions. -Driven by growth, they scale through regional offices and subcontractor networks, blending corporate oversight with local execution.

Sector Specialisms

Residential

Commercial Interiors

Facilities Management

Home Improvement

Roofing

Siding

Windows

Baths

Gutters

Construction Project Management

Interior Design