Office & Events Assistant

Overview

Assist with facility operations, meeting room setups, safety checks, and client service.

Key Responsibilities

• meeting setup
• hazard reporting
• waste management
• health safety
• service calls
• client support

Tasks

-Assist in emergencies such as light leaks, spills etc. -Set up and support Meeting rooms in line with client requests -Upsell facilities by making the Facilities Manager aware of any gaps in service. -Providing additional support for Clients -Working as part of a team in delivering a high standard -Ensure reception is kept tidy at all times, ensuring to check this area frequently. -Remove waste paper from all areas and ensure proper storage and segregation and collection by contractor -Greeting clients and staff to generate a professional and welcoming atmosphere. -Report any maintenance issues which you notice onsite to the Facilities Manager. -Liaising with the cleaning team on specific requests and ensuring the cleaning schedule adhered to. -Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked -Frequent checks of key areas like toilets and café area, tidying and replenishing stock when necessary -Investigate the nature of the problems and seek a speedy resolution. -Respond to soft service calls logged with the facilities help desk. -Attend to meeting room requests/set ups -Monthly completion of timesheets/reports/stocksheets -Identify and report hazards and incidents

Requirements

• time management
• detail
• customer service
• initiative
• sops
• ms office

What You Bring

-Highly organized and excellent time management -A high level of attention to detail -Customer service experience -Ability to work on own initiative -Familiarization with the Standard Operating Procedures (SOP’s) -Fluent English -Knowledge of MS Office (Word, Excel & Outlook)

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Benefits

-Flexibility working weekends and after hours when requests.

About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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