Compliance Manager

Overview

Oversee compliance, health & safety, and training for hospital services

Key Responsibilities

• compliance monitoring
• audit management
• performance reporting
• it interface
• health safety
• client reporting

Tasks

As the Service & Compliance Manager, you will be responsible for ensuring the contract operates within legal and statutory frameworks and meets all performance criteria. You will manage internal audits, compliance reporting, and service delivery monitoring, particularly within the Security service. This pivotal role ensures that services are delivered in line with legal, statutory, and contractual obligations, while fostering continuous improvement and operational excellence. The role also involves coordinating health & safety initiatives, training programs, and supporting the development of business systems and procedures. We are seeking a proactive and detail-oriented Service & Compliance Manager to oversee contractual compliance, health and safety, and training functions at Luton and Dunstable Hospital. -Lead and motivate staff, ensuring effective delegation and incident management -Monitor and report on statutory and legislative compliance across the contract -Oversee performance management systems and ensure accurate reporting -Coordinate training needs, audits, and staff development programs -Manage internal audits and support service departments in improving audit scores -Compile and present monthly client and risk reports -Act as the first-line technical IT interface for service-related systems -Champion health & safety initiatives and maintain the site Health & Safety Plan -Participate in contract extension activities and build strong client relationships

Requirements

• site management
• healthcare
• scheduling
• excel
• safety auditing
• report writing

What You Bring

-Management experience at Site Supervisor or Site Manager level -Experience in healthcare services (desirable) -Previous experience in scheduling/rostering -IT skills with knowledge of MS Excel and PowerPoint -Compliance and Health & Safety auditing experience -Excellent report writing and communication skills

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Benefits

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

About Iss Facility Services Uk

-provides integrated facility management solutions. -serves a variety of sectors from industrial to commercial. -diverse portfolio spans across sectors like energy, buildings, and infrastructure. -expertise includes managing complex facilities, offering everything from cleaning to energy services. -innovative solutions are designed to improve operational efficiency and enhance the client experience. -has been integral in the UK’s facilities landscape, delivering key projects across the nation. -continuously adapts to market trends with a dedicated workforce. -notable projects include managing large-scale residential complexes, government buildings, and energy-efficient solutions.

Sector Specialisms