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American Water

$31.43 p/h-Maintenance & Relief Operator

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American Water

Provides water and wastewater services to residential, commercial, and industrial customers.

Operate, maintain, and repair water treatment equipment and related systems.
11 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
New Cumberland, PA
Onsite
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role

Description

device adjustment
performance testing
metal repair
plant operation
dimensional inspection
electrical repair
  • Adjusts functional parts of devices and control instruments using hand tools, levels, plumb bobs, and straightedges.
  • Starts devices to test their performance.
  • May set up and operate drill press, grinder, and other metal working tools to make repairs or repair parts.
  • Perform treatment plant operator duties.
  • Inspects used parts to determine changes in dimensional requirements, using rules, calipers, micrometers, and other measuring instruments.
  • Maintain records, drawings, and reports within area of responsibility.
  • Operate and maintain sludge dewatering equipment.
  • Use arithmetic or shop geometry to figure amounts of material needed, dimensions to be followed and cost of material.
  • Skillfully use hand tools or machines needed for your work.
  • Measure, cut or otherwise work on materials or objects with great precision.
  • Lubricates and cleans parts and equipment.
  • Accept responsibility for the accuracy of the work as it is turned out.
  • Repair, install, and perform preventive testing of electrical equipment.
  • Repairs or replaces defective parts, using hand and power tools.
  • Read blueprints or drawings of the items to made or repaired.
  • Repair, install, and perform preventive testing of process control equipment.
  • Dismantles devices to gain access to and remove defective parts, using hoists, cranes, hand tools, and power tools.
  • Acquire materials for repairs to machinery or to maintain orderly flow of materials and processes.
  • Examines form and texture of parts to detect imperfections.
  • Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.

Requirements

driver’s license
  • Must possess a valid PA driver’s license.

Benefits

Information not given or found

Training + Development

Information not given or found
Company

Overview

Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.

Culture + Values

  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.

Environment + Sustainability

75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.

Inclusion & Diversity

#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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