Community Coordinator

Boardwalk

The Role

Overview

Oversee 300+ suites, staff, operations, finances, and tenant relations.

Key Responsibilities

  • staff supervision
  • inventory control
  • financial analysis
  • tenant relations
  • safety management
  • shift scheduling

Tasks

-Supervise and Direct Site Staff (Landscaper, Maintenance, Cleaning, Security and Customer Service associates) -Prepare for quarterly “Vice President of Quality Control Inspections” -Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll -Update Leaders on an on-going basis -Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory -Communicate in a timely fashion through telephone and email -Conduct final interviews for new site Associates -Is responsible to ensure health & safety is an integral part of our daily operations including providing an example for others by always directing and performing work in a safe manner, conducting inspections for unsafe acts and conditions and ensure prompt corrective action, holding regular safety meetings to review safety conditions and general safety policies and participating in the investigation all workplace incidents -Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.) -Liaise with HR to fill job vacancies -Coordinate advertising as required -Develop professional relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc. -Reward, encourage, and motivate staff. Manage disciplinary action as required -Coordinate default administration -Complete all required administration for the position on a tablet -Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between residents -Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis -Conduct required performance reviews, conduct regular meetings with staff as required -Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary -Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research -Manage a portfolio of approximately 300+ suites

Requirements

  • leadership
  • property management
  • office 365
  • post-secondary
  • customer service
  • analytical

What You Bring

-Previous leadership experience an asset -Property Management experience an asset -Strong commitment to providing excellent customer service to fellow associates -Advanced computer skills; Excel, Word and other Office 365 functions -Proven analytical skills -Ability to multi-task and prioritize (excellent time-management skills) -Group RRSP matching -Excellent leadership and motivational skills -Familiarity with computer tablets is an asset -Effective organizational and planning skills -Ability to handle sensitive information and maintain utmost confidentiality at all times -Ability to learn internal systems -Excellent listening and telephone skills -Ability to work independently and with other associates in a team environment -Willingness to complete rotating on-call shift as scheduled -Post-secondary education is required

Benefits

-Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet -Up to 20% rental discounts, and more! -Flexible group medical and dental -Training and Development allowance -Fitness and Wellness reimbursement -Competitive wages

The Company

About Boardwalk

-Portfolio spans across Canada, providing quality living spaces for families and individuals. -Reputation for transforming communities and revitalizing older properties to create attractive living environments. -Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects. -Consistent strong financial performance supported by a solid portfolio of well-located properties. -Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs. -A leader in property management innovation, integrating technology to improve tenant experience.

Sector Specialisms

Residential

Multi-family Residential

Affordable Housing

Property Development

Property Management

Real Estate Investment

Security Clearance

-security background checks -reference checks -pre-employment physical testing (if applicable)