IT Helpdesk Co-op Student

Overview

Provide desktop, application, and hardware support to staff as an IT Helpdesk co‑op student.

Key Responsibilities

• hardware standards
• desktop support
• printer management
• device configuration
• troubleshooting
• user assistance

Tasks

-Assist with maintenance of hardware standards for laptops, desktops and printers -Provide desktop/application support to employees, both onsite and in remote offices/branches -Maintain existing, and add new printers to the network -Configure desktops and laptops, as required -Evaluate the criticality of problems by effectively troubleshooting and, when necessary, escalate issues -Assist users by answering software and hardware related questions

Requirements

• autocad
• ms office
• vpn
• linux
• diploma
• problem solving

What You Bring

-End user support of application software including MS Office, VPN Client, AutoCad, etc -Exposure to relevant courses such as computer programming languages, Windows OS, basic networking concepts, database and systems development considered an asset -Detail oriented with strong communication skills -Solid problem-solving skills -Relevant Computer Systems/ Engineering Technology diploma/degree in progress -Understanding of Linux Operating Systems considered an asset -Strong knowledge of MS office specifically, Microsoft Excel, Word and Outlook

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About Naylor Building Partnerships Inc.

-They operate across Southern Ontario and the U.S. (North Carolina), specializing in maintenance, repairs and system installations. -Typical projects span commercial and industrial sites, handling everything from HVAC and plumbing to electrical and compressed-air systems. -As a merit contractor, they’ve built long-lasting partnerships by delivering value-added solutions tailored to clients’ needs. -With multiple offices and steady revenue (~$70–125 M), they blend local expertise with cross-border reach. -Their standout feature: a full-service, multi-trade approach that keeps operations in-house and clients supported end-to-end.

Sector Specialisms