Maintenance Manager

Overview

Oversee maintenance operations and team for a multifamily community.

Key Responsibilities

• on-call
• service requests
• maintenance scheduling
• pm documentation
• make-ready
• team supervision

Tasks

The Maintenance Manager is the facilities leader who provides the technical know-how behind each apartment community and provides guidance and training to the maintenance team. From HVAC to plumbing to a fresh coat of paint, the Maintenance Manager has a hand in every apartment and every resident's satisfaction. As a Maintenance Manager, you will be walking the community with your team, implementing scheduled maintenance, responding to service requests, managing vendors, and communicating and building rapport with residents. You will be an expert on your community, working along with and directing a team of maintenance professionals to ensure the community is in excellent condition. The Maintenance Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community maintenance operations. -Rotating on-call responsibility for after-hours emergencies -Communicate assignments to the maintenance team and monitor the workload to ensure completion -Review, prioritize, and complete service requests, including appliances, plumbing, HVAC, electrical, etc. -Direct, schedule, and perform maintenance activities -Ensure proper documentation of service requests, preventative maintenance, and make-ready status in property management software -Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, and other tasks as needed -Inspect units and manage the apartment make-ready process -Provide exceptional customer service to our residents -Supervise, train, and mentor the maintenance team

Requirements

• flexible schedule
• microsoft office
• property software
• 3 years
• supervisory
• performance-driven

What You Bring

-Availability to work a flexible schedule, including weekends -Demonstrated Computer Proficiency and knowledge of Microsoft Office Suite and property management software -3 years of Multi-Family Property Management experience -Supervisory experience -Proven track record of success in a performance-driven environment.

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About Eagle Rock Properties

-Founded with a vision to reshape urban landscapes, the company has quickly become a key player in the real estate development sector. -Specializing in both residential and commercial properties, the company focuses on long-term value creation through strategic investment and development. -The company's portfolio includes a diverse range of developments, from multi-family residential complexes to large-scale commercial and mixed-use spaces. -With a commitment to high-quality design, each project reflects expertise in transforming underutilized spaces into vibrant, thriving communities. -The firm prides itself on its ability to navigate complex real estate markets, turning challenges into opportunities for growth and innovation. -The company's ability to blend creativity with business acumen has led to numerous successful projects across major urban centers.

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