Director Paper Machine Service, NA

andritz

Leading company in sustainable technology solutions.

Lead NA paper machine services strategy, operations, and P&L.

10 days ago ago

Expert & Leadership (13+ years)

Full Time

Springfield, MA

Office Full-Time

Company Size

1500+ globally Employees

Service Specialisms

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Sector Specialisms

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Role

Description

p&l oversight

operations management

client partnerships

strategic planning

team leadership

performance metrics

You’ll collaborate closely with HR, Finance, and Operations to build scalable service models, develop talent pipelines, and strengthen customer partnerships across North America—all while championing our mission, values, and the #1AndritzWay.

As the Director – Paper Machine Services (PMS), North America, you will set the strategic course and drive performance across manufacturing, service delivery, and commercial operations. This role serves as the senior leader of a multi-division product group, leading cross-functional teams with direct reports and overall operational oversight.

Oversee the P&L with a focus on profitability, forecasting, and sustainable growth
Foster a collaborative, people-centered culture rooted in trust and accountability
Represent Andritz at key meetings, negotiations, and industry events
Apply structured logic and market insight to guide capital and service investments
Lead safe, efficient operations across multiple sites and service areas
Build and lead high-performing cross-functional teams
Drive performance metrics and foster a culture of continuous improvement
Strengthen client partnerships and exceed customer expectations
Coaching, mentoring, and developing future leaders
Collaborate with finance and operations to ensure sound business decisions
Develop and implement long-range business strategies aligned with global objectives

Requirements

financial literacy

customer focus

15+ years

engineering degree

executive leadership

problem solving

Legal eligibility to work in the U.S. is required.We are an AA/EEO/Veterans/Disabled Employer.

Are you a strategic leader with a passion for operational excellence and customer success? Do you thrive in fast-paced industrial environments and know how to align people, process, and profit? If so, we invite you to apply for an influential leadership opportunity with Andritz, a global leader in industrial engineering and service.

Strong financial literacy and customer-centric mindset
High emotional intelligence with exceptional interpersonal skills
15+ years of progressive experience in industrial services or pulp & paper
Bachelor’s in Engineering, Industrial Management, or Business (Master’s preferred)
Experience leading innovation and operational transformation
7+ years in executive leadership, overseeing multi-site operations and P&L
Proven ability to solve complex problems using logic, data, and collaboration