Network Engineer

Description

• Design, troubleshoot and maintain cloud-based firewalls in Azure, AWS, etc.
• Research and implement ways to optimize network performance. This includes looking for automation opportunities and 3rd party partnerships
• Maintain an inventory of all network hardware and software in our asset management tools
• Research and recommend network hardware/software that fits best for QuadReal’s business
• Monitor network incidents using network monitoring tools and other systems to maintain 99.9% uptime of our network
• Configure, install and maintain network hardware such as a Router, Switch, Access Points, etc. in both the IT and OT space of QuadReal
• Troubleshoot network incidents by identifying and diagnosing network problems. This involves analyzing the network performance, conducting tests and pinpointing the root cause of issues.
• Participate in planning, designing and maintaining the OT network infrastructure of QuadReal
• Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations
• Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management systems.
• Plan, schedule and perform network improvements, upgrades and apply required security patches on network hardware and software
• Liaise with and provide training and support to service desk staffs on network issues
• Monitor and test network performance and provide network performance statistics and reports
• Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of network incidents and recommend and implement corrective hardware and software solutions. This may include travelling on-site to further resolve network issues.
• Adhere to security policies and change management process/procedures
• Monitor and take ownership of network incidents using ticket management systems that requires further investigation and analysis.
• Provide Level 3 network support and be an escalation contact by supporting the Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure
• Create detailed network plans and designs for network infrastructure keeping in mind QuadReal’s current size and future growth and ensuring the designs are scalable and secure
• Participate in planning and implementation of robust security configurations on Firewalls and other perimeter hardware
• Configure, install and maintain security firewalls and other security systems to maintain and continuously improve QuadReal’s security posture in the IT and OT space of QuadReal
• Provide on-call support to the business on a rotation basis
• Participate in firewall policy reviews and recommend corrective actions to close any security gaps
• Collaborate with network, cloud systems, cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality
• Continuously manage and update documentation for network topologies, SOPs and policies ensuring compliance with industry standards and regulations
• Collaborate with cross-functional teams including property management operations team to understand the business needs and recommend network solutions that fits best

Requirements

• Hands-on network troubleshooting experience with networking concepts including but not limited to Static and Dynamic routing protocols, switching
• Hands-on management and troubleshooting experience with Firewalls
• Working knowledge PC operating systems
• Valid drivers license and means of transportation
• Strong knowledge of VPN concepts
• College Diploma or University degree in the field of computer science or internetworking and 3+ years related work experience managing Enterprise-level networks.
• Strong knowledge of AWS network designing
• Hands-on experience managing a multi-vendor network environment
• Experience with planning and designing enterprise network solutions for the cloud environment
• Strong knowledge of Azure network designing
• Strong knowledge of TCP/IP model and its concepts
• Flexibility to work on-call and travel as needed.
• Experience with planning and designing network solution for IT and OT network infrastructure
• Strong knowledge of Dynamic Routing protocols and Switching concepts
• Hands-on management and troubleshooting experience of Wireless Solutions

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance