Care Partner

Overview

Assist seniors with personal care, daily activities, housekeeping, and support.

Key Responsibilities

• personal care
• incident reporting
• infection control
• shift reporting
• laundry duties
• resident communication

Tasks

-Perform daily housekeeping tasks as assigned using established procedures and standards -Assist residents with their personal care and activities of daily living as assigned and as requested by residents and in accordance with the service plan -Provides verbal encouragement and support to residents -Report all accidents and incidents as soon as possible to supervisor, no matter how minor -Review and participate in 24 Hour Reports, shift change reports and verbal reports as needed. -Perform laundry duties as assigned -Honor the residents' personal and property rights -Respond to resident pendant/wearable calls in a timely manner -Assist residents to and from scheduled life enrichment programs -Assure that established infection control practices are maintained -Communicate to other departments as residents' needs arise during the shift -Prioritizes tasks to ensure optimum services to residents as requests and needs change -Communicate to the Director of Health & Wellness when a resident's needs have changed -Ensure compliance with new resident care needs -Connect and help residents transition from home to community through thoughtful engagement at every level of interaction -Maintain the confidentiality of residents' personal care information

Requirements

• high school
• cpr
• cna
• medication license
• customer service
• communication

What You Bring

-Knowledge of customer service principles and practices -High School Diploma or equivalent -Able to apply common sense understanding to carry out detailed written or verbal instructions. Ability to deal with difficult situations -Able to be tactful; maintains confidences and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly -Able to make independent decisions -Appearance is neat, clean, and according to dress code -Must complete all state and Experience Senior Living specified training programs -Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well -Able to read and comprehend simple instructions and short correspondence. Able to write simple correspondence. Able to effectively present information in one on one and small group situations to customers, residents, and other team members of the organization -Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport -Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs -CPR certification / First Aid certification preferred -License / Certificate for Medication Assistance (if applicable) as needed per state regulations preferred -Must be able to communicate in a warm, friendly, and caring manner -Must possess a passion to work with and around senior citizens -Be knowledgeable and prepared for emergency situations including disasters, fire, and other emergencies -Able to work cooperatively with a group of people to achieve goals and objectives -Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts -Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs -Certified Nursing Assistant/ Home Health Aid preferred, but not required -Ability to work varied schedules to include weekends, evenings, and holidays

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About Experience Senior Living

-They’ve rapidly grown across six states—California, Colorado, Florida, Indiana, Maryland, Ohio, Virginia and Washington—delivering vibrant independent, assisted living and memory care communities. -Financially backed by a vertically integrated model, they recruit top HR and operations leaders to support scalable expansion. -Their typical projects are architect‑led, amenity‑rich communities featuring fitness centers, salons, theaters, makerspaces, resort‑style pools and pet‑friendly areas. -They specialize in residential senior living—particularly independent living, assisted living and memory care—all centered on holistic resident experiences. -Unusually, they empower residents to launch clubs, podcasts, art studios or travel groups, reflecting a bespoke ‘experience‑first’ approach.

Sector Specialisms