
Scheme Manager Non Residential
Home Group
The Role
Overview
Manage retirement scheme, ensure safe buildings and support residents.
Key Responsibilities
- scheme management
- safety compliance
- contractor coordination
- supplier sourcing
- customer support
- area maintenance
Tasks
-We mainly work Monday to Friday, but you may need to work occasional evenings too, to support our customers. The great news is that you’ll be able to shape your own diary. -Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards. -Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers. -Signposting customers to relevant services to support their welfare and make a difference to their lives. -Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment. -Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
Requirements
- enhanced dbs
- tech savvy
- accounts management
- safeguarding
- collaboration
- customer service
What You Bring
-You’ll need an Enhanced DBS check done and we pay for that. -You must be able to use technology for updating records, completing online learning and collaborating with other colleagues. -Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens. -Some experience in safeguarding and carrying out risk assessments. -Able to work collaboratively with different partners. -Knowledge of the health and social issues that affect older people. -A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
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Benefits
-Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more -34 days leave, rising to 39 (this includes bank holidays and a “me day”). -Matching pension contribution (up to 7% and life insurance of 3x basic salary) -Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support -800+ discounts on shops, holidays, days out, tech and more
The Company
About Home Group
-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Energy-Efficient Materials
Smart Home Technology
Security Clearance
-enhanced dbs check required (employer pays for it)
