Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule
Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems
Requirements
intruder alarms
access control
cctv
problem solving
adaptability
driving licence
Technical / Industry Knowledge: This role is working on security systems. You will be competent of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV
Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
Adaptability to handle dynamic situations and changing regulations
Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
Driving Licence: Full current UK driving licence
Benefits
Company Pension Scheme (5% employer contribution)
Stable, long-term work with a leading national business
Online GP for you and your family
A Central Benefits Platform offering a wide variety discounts
Employee Referral Scheme (£1000)
Life Assurance (4 x Basic Salary)
Travel Time Scheme
Uniform, all PPE, tools and ongoing training provided
Company Van – (hybrids – depends on availability) – option for private use
Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
Parking Apps – making your life a little easier
Health & Wellbeing Resources
Working on a localised patch – no more travelling long distances