Multi-site Leasing Manager- Nirvana at Glenrose/Terraces at Highbury

Overview

Manages leasing & property ops at multiple sites, overseeing finances, resident relations & staff.

Key Responsibilities

• yardi entry
• po creation
• financial reporting
• rent collection
• marketing tracking
• owner relations

Tasks

-Comply with RADCO Residential policies. -Pick trash up, operate trash compactor when necessary and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to resident ready standards. -Reviews monthly financial reports and supporting data with Property Manager. -Maintain communication with attorneys for eviction processes, court dates and attend hearings as necessary. -Schedule guest apartment and clubhouse rentals (if applicable). -Record resident service requests accurately and in detail to assist the service team in the timely completion of all requests. -Accurately record traffic from all sources in Yardi daily. -Create basic POs as requested. -Assists in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed. -Ensure all reporting is done accurately and on time in Property Manager’s absence. -Motivates the leasing consultants and give consistent verbal and written feedback. -Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. -Scan deposits daily into specified bank accounts. -Keep managers informed on status of dispossessors’ and file accordingly. -Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit. -Collect, date stamp and bank stamp all rent checks daily. -Document all occurrences which need the manager's attention and immediately contact your Regional Manager regarding any emergencies. -Convert minimum of 25% total traffic to leases. -Assists the Property Manager and leasing staff with other tasks as required. -Operate office alarm system in conjunction with opening and closing the office. -Maximize gross rent and minimize vacant and delinquent rent loss. -Responds sensitively to customers concerns and or complaints -Ensure success of marketing efforts by tracking traffic, reviewing ads, and developing potential marketing leads. -Ensure for processing of pre-close and accounting month end is done. -Trains and develops subordinates (provides on-the-job training and schedules company training). -Calculate daily rent, prorate charges, late fees, and percentages (multiplication, division, addition and subtraction skills necessary). -Acts as the on-site manager in the absence of the Property Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the property in compliance with Company policies, procedures, and business practices. -Visually inspect entire property (office, models, compactor, vacant, and amenity areas) daily for cleanliness. -Notify resident of returned check. If replacement certified funds are not received within 48 hours, post demand and file dispossessory. -Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. -Deliver packages to residents' apartments. -Completes move out statements for past residents and sends to your direct manager. -Coordinate, set up, attend and clean up after resident functions (food, tables, display areas, etc.). -Keep all filing current. -Deliver thorough move-in presentation to new residents. -Receive and acknowledge resident notices and enter the system. -Turn over collection files every 30 days. Monitor any payment plans and updates monthly. -Follow company’s procedures related to evictions by following proper notice requirements, evicting residents, and maintaining communication with attorneys, representing the property as required in court hearings and eviction proceedings. -Post all lease violations on resident doors. -Make all efforts to collect rental payments including going to the resident’s apartment with an escort to collect in person.

Requirements

• yardi
• realpage
• ms office
• cam
• arm
• property management

What You Bring

-Lifting and carrying up to 25 pounds is occasionally required. -Complete all RADCO University training in time frame specified. -High school degree required; college degree preferred. -Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®, and RealPage. -Valid driver’s license and current automobile insurance is required. -Communicate clearly to residents, both verbally and in writing. -Four years prior experience in property management or in a related industry preferred. -CAM®, ARM® designation preferred. May be required to become certified within six months of employment. -Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. -Bi-lingual abilities (written and verbal) may be required based on specific needs of property. -Walking and driving a golf cart on the property may be required. -Driving to client and/or corporate locations is sometimes required. -Ability to earn future designations as required by Industry standards. -Punctual and present at work when scheduled. -12 Weekly delinquency report to Regional Manager. -Walking, talking, hearing, and seeing with close visual acuity are frequently required. -Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.

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Benefits

-Team building events & Volunteer Time Off (VTO) opportunities -Tuition Reimbursement Program -Accrued Paid Time Off (PTO) immediately upon hire -100% of the employee-portion for medical, dental, life and AD&D Insurance -Quarterly Pay-for-Performance Bonuses -401(k) retirement plan with 100% employer match up to 6% of Gross Pay -Access to telemedicine and a robust Employee Assistance Program (EAP) -Learning & Development program aligned with your personal and professional goals -Comprehensive wellness program – THRIVE -Paid holidays, including one paid Floating Holiday per calendar year -Internal financial assistance program – RADCO Cares, Inc. -Paid Maternity & Parental Leave -Monthly Leasing & Renewal Bonuses -Employee housing discount -Voluntary vision, short-term and long-term disability, FSA, HSA, supplemental life, critical illness, hospital indemnity, accident, pet, and legal insurance policies

About Radco

-Mixes bold investment with hands-on execution. -Manages thousands of apartments through RADCO Residential. -Brings three decades of expertise in construction and renovation for multifamily, retail, and hospitality properties. -Provides on-demand talent for leasing, maintenance, inspections, and due diligence. -A notable project is Atlanta’s Skyhouse Midtown (now “The M by Radius”), a 320-unit luxury tower.

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