Mail Services Lead onsite in Concord, NC

Overview

Manage daily mailroom operations, deliveries, postage, and customer service at a pharma site.

Key Responsibilities

• postage application
• mail delivery
• copy stocking
• shipment coordination
• package inspection
• client communication

Tasks

-Apply appropriate postage amounts and required identification to outgoing mail and packages. -Stock copy rooms and provide first communication for copier fleet production. -Approve or reject deliveries based on inspections. -Impact team through the quality of the services or information provided. -Answer via email with Supervisor copied regarding common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. -Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. -Follow standardized procedures and practices and receive regular but moderate supervision and mentorship. -Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. -Ensure all shipped packages are protected against damage. -Check daily and replenish, if necessary, all mail and postage supplies. -Process shipment requests with a customer, advising package owner of arrangements.

Requirements

• high school
• microsoft office
• problem solving
• clear communication
• leadership
• pac trac

What You Bring

-High School Diploma or equivalent experience or GED with 2-3 years of job-related experience. -Ability to explain detailed and complicated information within the team in a clear and concise manner. -Requires intermediate problem-solving skills with the capacity to review and select solutions from available options. -Strong organizational skills with a robust inquisitive mentality. -An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. -Pac Trac -Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. -Recognize and solve typical and atypical problems that can occur in own work area. -Prior supervisory or leadership experience preferred.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; applicants must already be authorized to work in the u.s.