Senior SAP Configurator, FSM

Overview

Configure SAP FSM, support SDLC, troubleshoot, and provide 24/7 application support.

Key Responsibilities

• sdlc delivery
• data modeling
• project planning
• change management
• incident support
• sap configuration

Tasks

-Support the request and analysis phases of SDLC by assisting with documentation and estimates. Execute the design, development, testing, and implementation phases of SDLC by producing the prescribed deliverables. Review deliverables produced by junior staff. -Develop strong business and system knowledge relating to the functional areas and assigned business unit(s). Support the maintenance and evolution of the logical data model and business process model for assigned business unit(s). Provide input and direction on business unit technology strategies. -Understand project plans and can clearly articulate their role, project goals, and timelines. Develop project plans for small projects. Partner with Project Managers to develop project plans for large projects and assist with resource management. -Follow established change management procedures to ensure that applications and modifications are implemented in a way that meets internal IT controls. -Manage applicable vendor relationships to ensure on-going product support appropriate to the needs of the Company. -Responsible for generating documentation throughout all phases of a project. This may include items such as project charters, technical specifications, and technical test plans. -Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems. Support and monitor daily batch processing, responding to job failures in a timely manner. -Provide 24x7 primary and/or secondary support to core applications considered business critical. -Stay apprised of current trends in the business marketplace with a focus on product and service development, delivery and support, and applying key technologies. Provide input and direction on business unit technology strategies. -Document configuration processes and procedures for all relevant SAP systems. Use flow charts, screen shots, and step-by-step instructions to document procedures. Coordinate and provide thorough and consistent end-user training on all SAP systems. -Work with business unit analysts and other IT technical resources to develop new systems and enhance existing systems to meet changing business, policy, and legislative requirements. Perform configuration to support defined business processes/functions. Complete timely testing and validation of changes.

Requirements

• sap s/4hana
• sap wm
• sap fsm
• cobit5
• itil
• bachelor's

What You Bring

-Possess strong analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality. -Strong verbal, written and interpersonal skills. Frequently present information to their team, department, and business areas. -Working knowledge of COBIT5-based IT Governance and Management framework or other structured industry standard methodologies. -Bachelor’s degree in Computer Science, Information Systems, or equivalent discipline. -Comprehend technical design specifications and possess knowledge of development tools and technologies in support of the Information Technology architecture. Stay current with IT industry trends and emerging technologies; suggest and lead application of new technologies. -Experience in SAP S/4HANA and/or SAP WM is desired. -At least four years of SAP configuration experience performing system analysis, design, development, and production support duties. Two or more years should be in SAP FSM. -2+ years supporting a system with an RDBMS. Experience in systems analysis, design, and development. Experience developing technical specifications based on the requirements provided from business units. -ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position). -Preferred: SAP professional certification in one of the specific disiplines lists above.

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About Ugi Utilities, Inc.

-Delivering natural gas and electricity services across Pennsylvania. -Operates in both residential and commercial sectors, ensuring reliable energy distribution. -Focused on maintaining infrastructure and expanding its reach to new regions. -Continually strives to enhance customer service and meet the evolving energy needs of communities.

Sector Specialisms