Community Engagement Advisor (Consultant/Senior Consultant)

Jacobs

The Role

Overview

Lead community and stakeholder engagement for water infrastructure construction projects.

Key Responsibilities

  • customer focus
  • community engagement
  • stakeholder management
  • project management
  • team liaison

Tasks

-Live Sydney Water and CreekConnect’s shared values and ensure the ‘customer is at the heart’ as we deliver the Upper South Creek Networks Program. -Work with Sydney Water’s Delivery Contractors to develop and implement community engagement plans to engage impacted stakeholders, communities and customers. -Use judgement and initiative to lead community and landowner engagement matters, knowing when to escalate issues to the Program Community & Stakeholder Engagement Manager. -Develop your consultancy and project management skills, in line with Jacobs Global Career Framework. This role translates to an Associate role, in the Jacobs Career Framework. -Work in multi-disciplinary project teams and liaise day-to-day with a broad range of internal and external stakeholders.

Requirements

  • stakeholder engagement
  • iap2 certificate
  • tertiary qualification
  • driver's licence
  • problem solving
  • communication

What You Bring

-Experience in community and stakeholder engagement. -Exceptional verbal and written communication skills, and high levels of emotional intelligence and strong attention to detail. -Strong organisational, problem solving and critical thinking skills. -Previous experience delivering communications and engagement on infrastructure projects. This should include construction/delivery phase experience and preferably, water sector experience. -Full driver’s licence, as the role will involve driving to sites in Western Sydney. -IAP2 (International Association of Public Participation) Certificate and demonstrated experience in applying this framework to develop engagement plans. -A relevant tertiary qualification in communications, public relations, sustainability, environmental science / management, urban planning, engineering or other social science disciplines. -Prior experience working in an inter-disciplinary team and mentoring more junior team members. -Be open to working in a range of locations including project sites, the Parramatta office and home, depending on stakeholder and community requirements.

The Company

About Jacobs

-Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services. -Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants. -Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors. -Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units. -Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal. -Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

Sector Specialisms

Advanced Manufacturing

Cities & Places

Energy

Environmental

National Security & Defense

Life Sciences

Transportation

Water

Cybersecurity and Operational Technology