Inside Sales Account Manager

Overview

Phone-based sales role growing and managing Hilti's customer base in NA

Key Responsibilities

• territory management
• sales tools
• business planning
• customer database
• consultative selling
• account management

Tasks

-Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools -Identify the key roles within target companies and understand their responsibilities and needs; obtain contacts with decision makers at construction/ industrial companies -Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales -Discuss Hilti products and services over the phone with customers -Care for and maintain company assets, e.g. laptop, and smart phone to minimize loss due to damage or loss -Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service) -Participate in construction industry trade organizations to build relationships and network of contacts -Make over the phone sales growing a loyal customer base within a designated trade & geographical area while strengthening the company’s position or market share within the territory -Demonstrate consultative selling; convince customers that they have a need for a product or service -Create business plans to identify customer potential and where product gaps exist in a customer’s current purchasing habits

Requirements

• cold-calling
• sap
• crm
• ms office
• bachelor’s degree
• sales experience

What You Bring

-Must be persuasive, sales driven, customer focused, and a team player -Demonstrated aptitude of cold-calling skills over the phone to customers required -Proficient computer skills including MS Office Suite and smartphones -Excellent time management skills -Proficiency in SAP, CRM, Microsoft Office/access preferred -Demonstrated ability to develop engaged customer relationships & implement strategic concepts -High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience -Previous experience of preparing professional sales presentations and quotes for customers -One (1) year prior experience in sales working directly with customers preferred (either over phone or face-to-face) -Must be able to build prospects and business relationships -Ability to thrive both independently and in a team environment -Some experience with reading and understanding construction documents preferred

People Also Searched For

Benefits

-Generous Paid Time Off policy and holidays including two days to give back to your local community -Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate -Paid parental leave, sabbaticals, military leave -Life, accident and disability insurance -Medical/Dental/Vision coverage effective on your first day of employment -Employee Assistance Program (EAP), company-paid wellness screenings -401(k) plan with dollar-for-dollar matching, up to 6% match and fully vested after one year of employment -Up to five days per year of back-up daycare -Education reimbursement

About Hilti Asia It Services

-Anchored within Global IT alongside hubs in Switzerland and the US, its engineers manage end-to-end infrastructure, cloud, workplace apps and cybersecurity. -Plays a pivotal role in digital transformation: deploying SAP S/4HANA, IoT/cloud platforms, mobile apps and secure SOC operations. -Typical projects include regional roll-outs of hardware/software, proactive service process optimization, and global cybersecurity measures. -Specialises in digital workplace, cloud computing, security operations, application development and IT infrastructure engineering. -Operates globally from a nimble yet powerful Asian hub.

Sector Specialisms