QHSE Director - UAE National

Overview

Lead QHSE strategy and operations for Dubai Metro O&M, ensuring safety, quality and compliance.

Key Responsibilities

• qhse management
• incident reporting
• performance monitoring
• contract strategy
• customer relations
• kpi reporting

Tasks

-To focus on the future direction of the contract, to include implementation of continuous improvement initiatives, and strengthen the customer relationship to enable the success of future rebids. -Establish the process for accident and incident reporting and investigation. -To ensure appropriate corporate governance is in place to comply with health, safety and other legal requirements upon the business and ensure that CR is delivered effectively. -Monitor performance and work flows, maximise the utilization of resources, and identify and implement cost effective strategies to improve safety and quality of service, minimize environmental impacts and encourage sustainability. -To develop, agree and manage a robust strategy and annual plans for the contract/s to meet the contractual requirements and business targets. -Manage the QHSE Department to ensure outputs delivered are to an appropriate standard on time and within the allocated budget -Ensures the performance review process within their departments is managed consistently and effectively and provides advice and guidance to Line Managers in dealing with difficult situations. -To contribute towards developing the strategy of the parent organization. -To reward the team, aligned to market rates, and recognize people for delivering great service, including nominating worthy candidates for appropriate recognition of commendations/awards. -Audit and inspect the operations and maintenance activities to determine the effectiveness of, and compliance with, the organizations policies and management systems. -Lead in identifying process improvements, internal/external communication and awareness on QHSE issues, setting appropriate QHSE accountabilities, analyzing QHSE assessments and ensuring compliance with applicable legislation, regulations, consensus established industry standards, and company policies. -To ensure that a best practice framework is in place for the delivery of the contract/s using processes, procedures and systems which are aligned with those of the company. -Support the organic growth of the business by providing expertise and leadership to rebids in own area. -To recruit, professionally manage and develop the contract/s management team, and ensure that the team is operating in accordance the Keolis MHI culture. -Ensure that their teams understand how they contribute to departmental and organisational goals. -To ensure effective financial management is in place to achieve turnover, profit and cash targets, and to meet corporate and legal requirements. -Prepare reports and statistics on the performance of the O&M organization per the agreed targets and KPI’s; -Review con-conformances raised against the department regularly and assign resource to close out overdue Non-Conformances (NCs) within agreed timescales. -Lead, manage and motivate the team, including coaching departmental Managers. -Lead the development of the safety, quality and environmental management systems within the line departments. -To assign the Senior Safety Manager as his deputy, to act on his behalf during their absence. -Review and interpret current and future QHSE demands in connection with business requirements and pending legislation. -To develop an excellent relationship with the contract/s customer/s, to anticipate future needs and continue to deliver QHSE improvements for Keolis MHI. -To represent Keolis MHI when meeting with the customers, stakeholders, the financial community and the public in order to enhance reputation and foster a partnership approach to relationships. -To ensure a business development strategy is in place, to deliver the contract/s growth aspirations in line with the commitment, including ad-hoc additional challenges. -To lead customer service excellence and a continuous improvement culture, so that the business remains at the leading edge of service delivery and value. -Provide strategic direction, planning, and managing the development and implementation of policies and procedures for the continuous improvement of quality processes, reduction of environmental health and safety liabilities associated with passengers, employees and the environment. -Complete annual and mid-year appraisals and identify any sub-standard performance or behaviour and ensure corrective action through employee development plans. -Comply with all Keolis MHI SMS Policies and Standard Operating Procedures and all local regional or contract related policies and procedures -Ensures that Line Managers take ownership for the competence of their teams. -Coordinate certification processes with relevant external bodies. -To conduct regular reviews of plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports. -To ensure that the contract/s is/are optimally structured, managed and populated including leveraging shared service facilities as appropriate. -To provide leadership to the business such that employees understand and have input to the plans, as appropriate, and are motivated to achieve their objectives.

Requirements

• qhse
• iso9001
• iso14001
• iso45001
• leadership
• communication

What You Bring

-Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies. -Must be a skilled manager in communicating, motivating and developing staff; -Thorough understanding of all aspects of safety issues related to railway operation and maintenance. -Ability to think laterally and analyze and assess a range of information. -A degree or Master’s Degree holder or of a professional qualification in leadership & a recognized QHSE qualification. Membership & current CPD of a recognized associated professional institution (IOSH, IEMA, IRO, Chartered Management Institute) -Specific QHSE management experience within the rail industry; -Must be politically incisive in communicating effectively with government agencies, board members, media/press, contractors and staff; -Ability to multi-task and analyze situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardizing human safety, quality and the committed performance targets. -General QHSE senior management experience; -Good understanding or qualification in ISO9001, ISO14001 and/or ISO45001

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Benefits

-Own departmental succession and development plans.

About Keolis.Mhi

-Formed in 2021 as a joint venture combining Keolis (70%), Mitsubishi Heavy Industries Engineering (25%) and Mitsubishi Corporation (5%). -Won a 9-year contract (with potential 6-year extension) to operate and maintain Dubai Metro and Tram from RTA starting September 8, 2021. -Employs around 1,850 staff transferred from former operator to sustain near-perfect punctuality and operational reliability. -Typical projects center on controller systems, fare collection, operations and maintenance of urban light-rail networks. -Specialises in transport infrastructure, particularly metro and tram system operations across automated urban environments. -Blends Japanese engineering and French rail-operator expertise in a multicultural context enhancing service innovation.

Sector Specialisms