Workplace Experience Director / General Manager - Dearborn, MI

Overview

Oversee workplace experience services including concierge, reception, events & admin.

Key Responsibilities

• process improvement
• budget management
• vendor management
• business continuity
• client relationship
• team coordination

Tasks

-Develop and oversee all operating and administrative policies and procedures. Align with the client's business needs, goals, and objectives. Review and contribute to clients’ strategic plans and staffing needs. This includes employee recruitment, performance management, engagement, development, and financials. -Significantly improves and changes existing methods, processes, and standards within job discipline. -Responsible for revenue and expense management for the assigned property. Establish savings goals and create action plans to improve financial position. Create and manage the budget. -Review and audit the Service Business Continuity plan. Always follow safety standards. -Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. -Develop and maintain vendor partnerships with the intention of cost-saving efforts. -Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. -Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. -Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities. Monitor key service delivery metrics. -Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.

Requirements

• microsoft office
• bachelor's degree
• hs diploma
• leadership
• organizational skills
• staffing

What You Bring

-Expert organizational skills and an advanced inquisitive mindset. -Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. -Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. -Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function. -Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. -Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future -In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. -HS Diploma or GED required.

People Also Searched For

About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms

Visa Sponsorship

-must be authorized to work in the us; no visa sponsorship now or in the future.