Accounts Receivable Specialist

Overview

Manage customer payments, resolve invoice issues, and support collections for building materials.

Key Responsibilities

• payment processing
• edi imports
• account reconciliation
• cash application
• collection calls
• credit management

Tasks

-Interface with sales department and management in communicating and resolving issues -Flag and communicate any invoicing or credit memo errors identified when applying remittances -Process bankcards relating to account payments and apply them through cash application -Apply payments for all receivable-related transactions -Perform duties necessary to prepare for month end closing -Process and import EDI payment files daily -Process and Post payments from customers daily to their accounts in an accurate and timely manner -Manage, resolve and address payment discrepancies and invoice short pays with internal sales teams and branches -Review and reconcile tax adjustments to sales tax certificates -Reconcile accounts as needed under the direction of the Credit Manager and/or CFO -Review weekly aging’s and make collection calls requesting payment on delinquent invoices -Manage customer payment chargebacks and oversee credit card disputes -Generate unapplied cash, open credit memo and open service charge reports monthly; offset entries and review with Credit Manager and/or Controller for adjustments -Ensure compliance with corporate accounting policies and procedures -Enter accounts receivable entry transactions, credits and invoices -Follow company policies and procedures -Contact customers concerning issues with their accounts and follow through with timely corrective measures under the supervision of the Credit Manager and CFO -Handle customer receivable inquiries

Requirements

• excel
• microsoft office
• accounts receivable
• accounting
• high school
• associate’s degree

What You Bring

-Superior organizational skills -Problem-solving and analytical ability -Effective listening and good phone skills -Able to perform business math (basic algebra, compute rate, ratio, etc.) -Work well in a team environment -Working knowledge of basic accounting principles -Able to work independently with some direction -Maintain proficiency in data entry, computerized systems and other technologies as required -Knowledge of accounting -Capable of following written instructions and documented procedures -Accuracy and attention to detail -Minimum of 2-3 years in accounts receivable/accounting experience is preferred -Knowledge of Microsoft Office Suite, particularly Excel -Demonstrated integrity and ethical standards -Manage time effectively and adapt quickly to changing priorities -Able to work with a diverse group of people -Able to handle difficult customers with diplomacy and tact -Able to multi-task -High School Diploma/GED required. Associate’s degree Preferred

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Benefits

-Opportunity for advancement -Casual, yet professional work environment -Competitive pay -401(k) plan with discretionary employer match -Access to a state-of-the-art gym at our Headquarters location -Medical/Dental/Vision/Life Insurance plans -Paid vacation and holidays

About New Castle Building Products

-Evolved from humble warehouse beginnings into a full‑service distributor spanning roofing, waterproofing and metal solutions. -Specializes in residential and commercial roofing, waterproofing, siding, decking, trim and metal roofing. -Partners with major vendors like GAF, Firestone, Johns Manville and FiberTite for quality product offerings. -Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication. -Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication. -Built on family values and hands‑on leadership, maintaining continuity since its roots in early 20th‑century sheet‑metal. -Typical projects include residential roofing jobs, commercial roof systems, metal roofing fabrication and waterproofing. -Known for combining small‑town customer care with streamlined regional reach and industry expertise.

Sector Specialisms