Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
Assist Board of Directors/ARB with architectural review process and/or routine inspections as
Attend Board meetings per the management agreement and community events as needed.
Responsible for maintenance of C3 data base, including updating resident information.
Monitor corporate and client delinquency rates and collections process for account portfolio.
Responsible for oversight of Associa staff as contract provides.
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Prepare Board packages according to established time frames.
Maintain unit and contract files relating to the operations of the Association.
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
Ensure Board of Directors is aware of legal actions involving the Association.
Requirements
microsoft office
conflict resolution
customer service
time management
associate degree
community experience
Knowledge of conflict resolution techniques at a proficient level.
Professional customer service skills.
Knowledge of the role of the association board, the Community Association Manager, and how
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Time management and time critical prioritization skills.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
0 – 3 years of Community Association experience
Self-motivated, proactive, detail oriented and a team player.
Bachelor’s Degree Preferred
Associates Degree Required
Knowledge of communities/property/real estate and homeowners associations.