Facility Manager - Quality & Operations

Overview

Oversee vendors, manage facility work orders, ensure safety, compliance, and quality standards.

Key Responsibilities

• work orders
• vendor audits
• scheduling
• compliance
• reporting
• emergency response

Tasks

-Conduct regular vendor performance reviews and escalate issues as needed. -Conduct regular inspections and audits to verify that all facility work meets scope, safety, and regulatory standards. -Coordinate scheduling and access for vendor-conducted maintenance and repairs. -Provide timely updates and status reports to internal stakeholders and clients. -Oversee third-party service providers, ensuring compliance with contractual obligations and performance standards. -Ensure all facility operations comply with local regulations, safety standards, and company policies. -Manage the end-to-end lifecycle of work orders, from initiation to closure. -Maintain accurate records and documentation for all service requests and completed work. -Support emergency response protocols as required. -Prioritize and track critical maintenance and repair tasks to ensure timely resolution. -Participate in regular meetings to align priorities, share updates, and resolve issues. -Act as the operational bridge between the call center, client on-site teams, and vendors. -Follow up on deficiencies and ensure corrective actions are implemented

Requirements

• bachelor’s
• cmms
• hvac
• problem solving
• multitasking
• 5-7 years

What You Bring

-Bachelor’s degree in Facilities Management, Business Administration, or related field (preferred). -Ability to interpret technical documentation and service reports. -Ability to multitask and manage competing priorities in a fast-paced environment. -Strong knowledge of building systems (HVAC, electrical, plumbing) and regulatory compliance standards. -Exceptional attention to detail and a proactive approach to problem-solving. -Strong understanding of work order systems (e.g., CMMS platforms). -Excellent communication and interpersonal skills. -5-7 years of experience in facility operations or vendor management.

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms