Minimix Manager (Maternity Cover)

Overview

Oversee Minimix sales, customer accounts, and strategy for Tarmac RMX in the Midlands.

Key Responsibilities

• crm management
• market intel
• metrics reporting
• customer relations
• portfolio management
• stakeholder engagement

Tasks

-Collaborating with business units and providing service solutions which meet and exceed customer specifications -Working cross-functionally to deliver customer requirements -Being primary link between Tarmac and its customer accounts, providing clear and principled direction to enhance the customer experience -Ensuring customer complaints are resolved in a timely manner and maintaining customer relationships -Providing the business with external market intel around product demand and mix interest to support the continual evolution of our strategic approach -Managing the input of accurate customer data into the CRM system -Building relationships with the key stakeholders – maintaining regular contact to Introduce new products and technologies to our customers -Managing a portfolio of Minimix customers to deliver against targeted sales volumes, price and profitability targets, identifying opportunities to maximise our cash position through efficient and effective trading -Providing General Manager with monthly key metrics and performance rating reports

Requirements

• it
• readymix rmx
• account management
• negotiation
• market knowledge
• commercial tools

What You Bring

-Confident in the use of IT systems -Experience of Readymix RMX advantageous but not essential -Ability and proven experience managing and developing customer accounts -Able to identify customer needs and build solutions & comprehensive product knowledge Emotional resilience, self-awareness and empathy -Influencing skills, negotiation skills, change management skills -An excellent understanding of regional market and a strong understanding of competitive landscape -Demonstrable experience of utilising commercial tools and forecasts -The willingness to travel between Tarmac offices, this will be required in the role

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Benefits

-Contributory pension scheme -Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause -Access to the Tarmac Reward website with discounts on retailers, holidays, etc. -Training and development opportunities -Bonus scheme -Access to our Employee Assistance helpline for free and confidential advice -Company car -Enhanced holiday entitlement

About Tarmac

-Offers a diverse range of services from road construction and maintenance to complex infrastructure projects. -Known for its expertise in materials science, particularly in asphalt, concrete, and cement production. -Has a strong portfolio of residential, commercial, and public sector projects, including transportation networks. -Delivering large-scale projects, including highways, airports, and urban development initiatives. -Committed to continuous improvement and sustainability in construction processes and products.

Sector Specialisms