Product Support Engineer

Overview

On-site robot setup, commissioning, debugging and support for ABB/Kawasaki systems

Key Responsibilities

• robot simulations
• hardware troubleshoot
• robot selection
• on‑site commissioning
• supplier management
• customer integration

Tasks

-Troubleshoot hardware issues, interpret electrical and mechanical drawings, and independently execute robot simulations for new model introductions. -Support the selection and ordering of appropriate robots based on application needs, enabling required options and validating system functionality. -Perform on-site robot configuration, commissioning, and debugging at customer locations, including ABB and Kawasaki robots. -Manage supplier resources (robot programmers) to achieve line buy-off KPIs and ensure seamless execution of robotic processes. -Collaborate closely with integrators and Tier 1 customers to ensure robots are configured, powered up, and optimized for specific applications.

Requirements

• abb robots
• robot studio
• process simulate
• autocad
• 6-8 years
• b.e.

What You Bring

-Proficiency in MS Office tools (Excel, Outlook, Word, PowerPoint); self-starter with a proactive and collaborative mindset -Familiarity with BIW processes including spot welding, MIG welding, sealing, palletizing, and roller hemming -Skilled in robot programming, I/O setup, controller configuration, and electrical troubleshooting in automation cells -Willingness to travel up to 70% and perform site work up to 90%, including shift-based commissioning -Strong hands-on experience with ABB robots; exposure to other robot platforms is an added advantage -6–8 years of experience in robotic automation, preferably in automotive OEMs or Tier 1 environments -Proficient in Robot Studio and Process Simulate; working knowledge of AutoCAD, CATIA, and SolidWorks -B.E. or Diploma in Mechanical, Mechatronics, or Production Engineering -Understanding of industrial communication protocols such as DeviceNet, Ethernet/IP, and Profinet -Strong communication, presentation, and interpersonal skills; ability to interface with customers and cross-functional teams

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About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms