
Water Client Account Manager
Jacobs
The Role
Overview
Manage central Florida water client accounts, grow business, lead teams, strategy.
Key Responsibilities
- client advocacy
- sales coordination
- team leadership
- water strategy
- client relations
- business development
Tasks
-Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growth -Identify higher levels of client engagement for executive sponsors -Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives -Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction -Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of success -Work with the Market Growth Director for Water to align Central Florida (Tampa) Water strategy within the broader Southeast portfolio -Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations -Serve as the point of contact for client service activities and develop strategies to grow Jacobs’ business across all water submarkets for various clients in Central Florida -Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients -Secure management commitment and influence/attract key staff for pursuits
Requirements
- bachelor's degree
- 20 years
- water projects
- team leader
- client development
- budget management
What You Bring
-Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals -Ability to lead through influence -Successful track record with managing budgets and meeting sales goals -Innovative and solutions-oriented thinker -Proven client development skills, including previous experience managing large capital improvement projects -Multiple professional contacts and connections across Central Florida, in particular throughout its counties, cities, and other municipalities -High level of emotional intelligence/team builder, coach, and mentor -Demonstrated reputation as a leader in the Central Florida municipal market area -20 years of experience in the buildings and/or infrastructure industry -Successful track record of being innovative and bringing a differentiated solution to a client -Extensive public participation, agency coordination, planning, and programming experience -Technical background/experience in delivering or managing large water projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery -Must be a strong team leader, consensus builder, and team player skilled in technical writing communicating and presenting to clients -Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels) -Proven track record of creating and winning water program/project work in the Central Florida area -Ability to open doors for initiating relationships at client organization -Bachelor’s degree in Policy, Planning, Engineering, or related field
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The Company
About Jacobs
-Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services. -Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants. -Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors. -Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units. -Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal. -Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.
Sector Specialisms
Advanced Manufacturing
Cities & Places
Energy
Environmental
National Security & Defense
Life Sciences
Transportation
Water
Cybersecurity and Operational Technology
