
Receptionist
Jll
The Role
Overview
Greet guests, manage visitor logistics, and deliver exceptional customer service.
Key Responsibilities
- badge printing
- visitor tracking
- parking management
- courier handling
- security access
- on‑boarding support
Tasks
-Welcome event guests and assist with printing visitor badges. -Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive. -Manage parking and vehicle logs and records. -Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests’ needs. -Manage incoming and outgoing courier and other packages or mail as required. -Take initiative to proactively address guest needs and answer questions. -Support the annual management plan by accomplishing key performance indicators. -Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day! -Track all visitors, including vendors, visiting employees and guests. -Assist with tracking employee on-boarding/off-boarding processes. -Create memorable experiences with a warm, welcoming personality. -Perform ad hoc facilities assignments as needed. -Coordinate security access cards for employees and vendors.
Requirements
- tech tools
- multi-tasking
- customer service
- 2 years
- english
- physical
What You Bring
-Flexibility: We look for flexibility and positive attitude in managing shifting daily priorities and high volume of guests. -Experience: Minimum 2 years previous customer service related experience. -Technology and Tools: Proficient in a range of information technology tools and platforms. -Multi-tasker: Knows how to multi-task while ensuring consistent and elevated guest experiences and accuracy. -Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally and passionately. Fluency in English and the local language is required. -Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills. -Physical Activity: Ability to adequately perform required job functions including being able to lift up to 40 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner. As well as stand for periods of time. -Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
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The Company
About Jll
-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Marine
Transport
Utilities
Solar
Wind
Nuclear
Government
Hotels and Hospitality
Cultural Facilities
Educational Facilities
Military Housing
Sports Facilities
Healthcare and Laboratory Facilities
Logistics and Supply-Chain Management
Critical Environments and Data Centers
Office
Retail and Shopping Malls
Sort & Fulfillment Centers
