Deputy Leader

Overview

Assist Site Leader in operations, safety, compliance, and team management at a water plant.

Key Responsibilities

• safety management
• cost control
• compliance oversight
• performance monitoring
• customer relations
• team mentoring

Tasks

-Work closely with cross-functional teams to optimize resource utilization and minimize downtime. -Typically supervise less than 10 FTEs. -People Focused: Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth. -Collaborate with cross-functional teams to continuously improve customer experience and satisfaction. -Promote a positive work culture. -Cost Effective: Support OPEX initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency. -Oversee contract execution for the site. -Customer Obsessed: Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving Net Promoter Scores. -Evaluate and mentor the team. -Coordinate problem resolution and manage conflicting priorities. -Respond to customer inquiries, concerns, and complaints promptly and professionally. -Align responsibilities with supervisor if part of a common project. -Assists the Site Leader in promoting a safety-first culture and conducting regular safety checks or audits -Supports the Site Leader in managing team performance, helping to identify areas for improvement and offering coaching as needed. -Compliance: Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures. -Build and maintain strong, trust-based relationships with site-level customers and stakeholders. -The employee is frequently required to stand, walk, climb stairs or ladders, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. -Implement and enforce comprehensive safety protocols, procedures, and best practices at the operational level. -Assists the Site Leader in mentoring junior team members, providing guidance and support for skill development and performance improvement. -The employee may regularly lift 10-25 pounds and may occasionally lift and or move up to 50 pounds. -Communicate business initiatives and goals to team members. -Conduct regular safety training and awareness programs for all site personnel. -Continuously monitor and report on safety performance metrics, including incident rates and near-misses, to drive improvement. -Safety: Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs. -Monitor and report on site-level financial transactions to ensure cost-effectiveness. -Identify and implement operational efficiencies and cost-saving initiatives to enhance site-level performance. -While performing the duties of this job, the employee is regularly required to talk or hear. -Reliability: Monitor project delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively. -Ensure adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures. -Monitor project delivery performance. -Maintain high standards of quality and consistent results. -Independently manage facilities generally less than 1 MGD; or support Site Leader with generally 1-5 MGD facilities. -Provides support in client communications and is capable of stepping into client-facing roles when necessary.

Requirements

• cmms
• scada
• microsoft office
• leadership
• water treatment
• high school

What You Bring

-Ability to foster teamwork and collaboration, ensuring that communication flows smoothly across all team members to ensure team alignment and site goals are met. -Basic troubleshooting skills for equipment and processes -Operational Knowledge: Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities Knowledge of: -Understanding of regulatory compliance requirements -3 years of leadership experience, 2 of which in a supervisory or lead role, with a focus on assisting leadership and contributing to operational success. -Familiarity with water quality testing and analysis techniques -Electrical systems relevant to water/wastewater facilities. -Computerized maintenance management systems (CMMS). -Must be able to obtain certifications as required. -Systems Expertise: Preferred knowledge of: -Computer Skills: Proficiency in general computer applications, including: -Microsoft Office Suite (Word, Excel, PowerPoint). -High School Diploma/GED is required. -Ability to read and interpret technical drawings and schematics -Strong interpersonal and communication skills to assist in liaising with the Site Leader, staff, and external stakeholders. -SCADA systems (desirable). -Mechanical systems used in treatment plants. -A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required. -Water treatment processes (e.g., coagulation, flocculation, sedimentation, filtration, disinfection).

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About Veolia

-Born as a water services pioneer in 1853, evolved into a global environmental leader. -A major merger with Suez in 2021 solidified its global presence and service capabilities.

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