Administrative Assistant

Overview

High-level admin support, insurance claims, and event coordination for client accounts

Key Responsibilities

• claims management
• client liaison
• event coordination
• admin support
• payment processing
• insurance queries

Tasks

-Manage insurance claim submissions on behalf of the client, providing all required details to iCare and coordinating responses to queries -Maintain regular liaison with the client regarding all insurance matters and updates -Coordinate logistical arrangements for account team meetings, events, and functions including venue sourcing, cost management, communications planning, travel arrangements, and agenda development -Provide high-level administrative support to the Account Director, including managing and maintaining reporting templates -Prioritise conflicting demands and handle matters proactively, ensuring projects are completed successfully within deadline pressures -Process payments for registrations and ad-hoc external payments, and provide assistance with travel arrangements and account expenses -Oversee insurance claims management for the clients properties affected by storms, floods, and other events -Work closely with Facilities Managers and the Workplace Operations Director to ensure timely responses to all insurance-related queries

Requirements

• insurance claims
• microsoft office
• administrative support
• event planning
• communication
• organisational skills

What You Bring

-Experience in insurance claim management or willingness to learn complex insurance processes -Excellent communication and relationship-building skills for effective collaboration across multiple departments and stakeholders -Strong organisational and time management skills with the ability to prioritise multiple tasks and meet tight deadlines -Proficiency in Microsoft Office Suite and other relevant administrative software -Proven experience in high-level administrative support, preferably in a client-facing or government environment -Event planning and coordination experience with attention to detail and budget management

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms

Security Clearance

-must obtain relevant clearances (background checks)