Service Maintenance Manager

Description

• Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations.
• Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs.
• Manage preparation and make repairs for REAC/HQS inspections and audits.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards
• Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community
• Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE.
• Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services.
• Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address.

Requirements

• Must be able to remain in a stationary position 50 percent of the time.
• One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required.
• Knowledge of all hand and power tools, cleaning supplies, and protective equipment.
• Willingness to get any required certification(s) within 6 months of hiring to meet any specific site/area needs.
• Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills.
• Excellent verbal and written communication skills required
• High School diploma or equivalent required.
• “Excellent Customer Service” skills required
• Commutable radius to property
• Constantly works in outdoor weather conditions.
• Leadership skills and understanding of effective management of personal development and career paths for all employees desired
• Knowledge of Federal Fair Housing Laws & Guidelines a plus
• 5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience
• Bilingual “a plus”
• Must be able to ascend/descend a ladder
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
• Available for weekend work, on-call rotation and emergency service call duties.

Benefits

• Hospital & Critical Illness Insurance
• 403(b) retirement plan with company match
• 12 Paid Holidays & tenure-based PTO accruals
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Pay Range: $32-35/hour
• Medical, dental, and vision insurance
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• Confidential, 24/7 Employee Assistance Program

Training + Development

Interview process

Visa Sponsorship

Security clearance