Workplace Experience Manager

Overview

Create and maintain a workplace that boosts employee satisfaction and productivity.

Key Responsibilities

• facilities management
• space optimization
• technology integration
• sustainability
• employee experience
• feedback analysis

Tasks

-Manage local FM issues and oversee on-site delivery both via direct service lines and building management.. -Space Optimization: Manage the physical layout and aesthetics of the workplace to promote collaboration, comfort, and productivity. -Be a disrupter, challenge the status quo and challenge existing teams to ensure exceptional service. -Front-of-House Management: Oversee reception, visitor management, and lobby areas to ensure a welcoming and professional atmosphere. -Feedback and Improvement: Collect and analyse employee feedback to identify areas for improvement and drive continuous positive change. -Understanding Technology - Work collaboratively with local TOCS team to ensure best utilisation and understanding of on-site systems to enhance the employee experience. -Sustainability: Promote sustainable practices within the workplace to support environmental goals and employee well-being. -Drive Positive Change: Implement initiatives that foster a positive workplace culture and continuous improvement. -Enhance Employee Experience: Create a workplace environment that supports employee satisfaction and productivity. -Optimise Front-of-House Operations: Ensure seamless and professional interactions for employees and visitors. -Employee Engagement: Develop and implement strategies to improve employee engagement and satisfaction, including organizing events, activities, and wellness programs.

Requirements

• leadership
• communication
• project management
• workplace management
• facilities management
• iot

What You Bring

-Skills: Strong leadership, communication, and organizational skills. Ability to manage multiple projects and initiatives simultaneously. -Experience: Proven experience in workplace management, employee engagement, or facilities management. -Technical Proficiency: Familiarity with workplace technologies and systems (e.g., IoT, office management software).

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms